Lucent Technologies MERLIN LEGEND Release 6.1

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MERLIN LEGEND Communications System Release 6.1

Feature Reference

555-661-110

Issue 1

August 1998

Applications

Page I-80Ascend Pipeline 25Px/75Px

In addition to the operating system software, TCP/IP and Internet tool software

(for example, a browser and email application) must be installed on the PC. The

user must have an account with an Internet service provider (ISP), who should

provide the following information to the user:

■ Domain name server (DNS)

■ Account name and password

■ Type of password authentication protocol used

Main Page

Default Chapter3
- Table of Contents3
- Feature Reference 555-661-110 August13
- MERLIN LEGEND Communications System Release 6.1 Issue13
- August18
Important Safety Instructions18
- Save These Instructions19
New Features and Enhancements20
- Release 6.1 Enhancements (August 1998)20
Prior Releases: Features and Enhancements24
- Release 6.0 Enhancements (February 1998)24
- Release 5.0 Enhancements (June 1997)28
- Release 4.2 Enhancements (June 1997)33
- Release 4.1 Enhancements (June 1997)36
- Release 4.0 Enhancements (March 1996)38
- (Hybrid/Pbx Mode39
- Release 3.1 Enhancements (March 1996)41
Features50
- Index of Feature Names51
- Index to Features by Activity64
- Account Code Entry/Forced Account Code Entry76
- Alarm81
- Alarm Clock83
- Allowed/Disallowed Lists85
- Authorization Code92
- Auto Answer All98
- Auto Answer Intercom101
- Auto Dial103
Features104
- Special Characters for Outside Auto Dial104
- Hybrid/Pbx Mode105
- Automatic Line Selection and Ringing/Idle Line Preference109
- Automatic Line Selection110
- Factory-Set Automatic Line Selection Sequence111
- Automatic Maintenance Busy115
- Key and Behind Switch Modes116
- Automatic Route Selection117
Features125
- ARS Table Selection125
- Full Centrex Service180
- Limited Centrex Service181
- Group Coverage Only or All Individual Coverage Receivers Unavailable (Release 4.0 and Prior Systems)217
  - (Release 4.0 and Prior Systems)217
- Individual (Primary and Secondary) and Group218
- Individual (Primary and Secondary) and Group Coverage Ringing Patterns (Release 4.0 and Prior Systems)219
- Primary Coverage221
- Phantom Calling Groups222
- Phantom Extensions224
- Coverage and Direct Voice Mail225
  - CTI (Computer Telephony Integration) Link236
  - Digital Data Calls249
Applications252
- Direct-Line Console257
- Direct Station Selector266
- Direct Station Selector268
  - Results of Pressing DSS Button While Active on a Call: DLC Position with One-Touch Hold270
  - Results of Pressing DSS Button While Active on a Call: DLC Position with One-Touch Transfer271
  - Results of Pressing DSS Button While Active on a Call: QCC Position272
  - LED Meanings for Normal Call-Handling Operation274
  - LED Meanings for Supervisor Operation Without Message Status Active275
  - LED Meanings for Hotel Extension Status Operation with Message Status Active277
  - LED Meanings for Supervisor or Hotel Extension Status Operation with Message Status Active278
  - Direct Voice Mail286
  - Directories289
  - Display296
  - Call-Handling Displays298
- Line Display Home Screen301
- Line Display Menu Screen302
  - Feature Screen Options303
  - Line Display Inspect Screen for Programmed Button304
  - Do Not Disturb324
  - Extension Status329
  - Extension Status for Calling Group/Cms Mode331
  - Extension Status for Hotel Mode331
  - Fax Extension335
  - Forced Account Code Entry337
- Forward and Follow Me338
  - Forwarded Call Ringing346
- Group Calling361
  - Eligibility of Calling Group Calls for Queue Control367
  - Overflow Threshold374
  - Checking the Effectiveness of Delay Announcements379
- Headset Options392
- Hold399
- Hotline408
- Idle Line Preference411
- Inside Dial Tone412
- Inspect413
  - Programmed Button413
- Integrated Administration416
  - Database Reconciliation Rules420
  - Screen-Labeled Function Keys for Integrated Administration423
- Application Switch Defaults Screens426
- Extension Directory Screen429
- AUDIX Voice Power and AUDIX Voice Power/Fax430
- System Programming/Switch Admin Menu Screen433
- System Programming/Switch Admin Form Screen433
- System Programming/Switch Admin Menu Screen438
- Automated Attendant Screen438
- Automated Attendant: Immediate Call-Handling Screen439
- Automated Attendant: Night Service Screen441
- Call Answer Screen442
- Fax Response Screen443
- Information Service Screen444
- Message Drop Screen445
- Voice Mail Screen445
- Labeling449
  - Factory-Set Posted Messages and Their Codes451
- Language Choice454
- Last Number Dial458
- Line Request462
- Messaging464
  - Message-Waiting Display Identifiers469
- Microphone Disable478
- Multi-Function Module480
- Music on Hold487
  - Call Types and Transfer Audible488
- Night Service491
- Paging502
- Park510
- Personal Lines515
- Personalized Ringing523
- Pickup524
  - Types of Pickup525
- Individual Pickup525
- Pools530
- Power-Failure Transfer537
- Primary Rate Interface (PRI) and T1538
- PRI Lines and B-Channel Groups546
  - Line Compensation Settings555
- PRI Call Processing (Non-Tandem Only)562
  - Sample PRI Dial-Plan Routing Table564
  - Sample Network Selection Table567
  - Sample Special Services Selection Table568
  - Sample Call-By-Call Services Table569
  - Sample T1 Switched 56 Dial-Plan Routing Table573
- Privacy581
- Programming584
- MLX-20L Telephone and DSS587
- System Programming Console Overlay587
- SPM Display589
- Queued Call Console (QCC)592
  - Features Available at Call Progress Stages597
  - QCC Buttons598
- QCC Button Assignments598
- Recall/Timed Flash616
- Reminder Service623
- Remote Access627
  - Remote Access Routing633
- Ringing Line Preference641
- Ringing Options642
  - Distinctive Ringing645
- Saved Number Dial650
- Second Dial Tone Timer654
- Service Observing656
  - Error Tones658
  - Direct-Line Console (Dlc)662
- Signal/Notify670
- Speed Dial673
- Station Message Detail Recording (SMDR)680
  - Systems Only)680
- Sample SMDR Report in ISDN Format683
  - System Access/Intercom Buttons697
  - System Renumbering708
- Digit Numbering Plan711
- Digit Numbering Plan712
- Set up Space Numbering Plan714
  - Renumbering Extensions715
  - Technical Support, See Appendix A719
  - Timed Flash719
  - Tandem Switching720
  - Timer733
  - Toll Type734
  - Touch-Tone or Rotary Signaling736
  - System Requirements for Ttrs738
  - Ttrs Required by Voice Messaging Systems/Auto Attendants738
  - Ttrs Required for Primary Delay Announcement Devices When Using Prompt-Based Overflow739
  - Ttrs Required for Secondary Delay Announcement Devices When Using Prompt-Based Overflow739
  - Modules with Ttrs740
  - Transfer742
  - Uniform Dial Plan Features759
  - Voice Announce to Busy774
  - Volume777
A Customer Support Information778
Customer Support Information Support Telephone Number778
- Support Telephone Number778
- Federal Communications Commission (FCC) Electromagnetic Interference Information778
- Canadian Department of Communications (DOC) Interference Information779
- FCC Notification and Repair Information779
- Installation and Operational Procedures780
- DOC Notification and Repair Information782
- Renseignements Sur la Notification du Ministère des Communications783
- Security of Your System: Preventing Toll Fraud785
- Toll Fraud Prevention786
- Other Security Hints792
- Limited Warranty and Limitation of Liability795
- Remote Administration and Maintenance797
B Features and Planning Forms800
C System Features810
System Features810
D General Feature Use and Telephone Programming814
- General Feature Use Information814
  - Programmed Button814
- Telephone and Operator Features816
General Feature Use and Telephone Programming D-1817
- Telephone and Operator Features817
- Telephone Programming825
- Programming Analog Multiline Telephones826
- Programming MLX-10 and MLX-5 Nondisplay Telephones826
- Programming MLX Telephones Using the Display827
- Programming MDC 9000 and MDW 9000 Telephones829
E System Programming Menu Hierarchy830
- Feature Reference 555-661-110 August831
- MERLIN LEGEND Communications System Release 6.1 Issue831
Sample Reports832
F Sample Reports832
- Sample Report832
- F Sample Reports833
- System Information Report837
- Dial Plan Report838
- Non-Local Dial Plan Report841
- Label Information Report842
- Tie Trunk Information Report843
- DID Trunk Information Report843
- GS/LS Trunk Information Report844
- General Trunk Information Report844
- DS1 Information Report845
- PRI Information Report845
- Remote Access (DISA) Information Report849
- Operator Information Report850
- Allowed Lists Report852
- Access to Allowed Lists Report853
- Disallowed Lists Report853
- Access to Disallowed Lists Report854
- Automatic Route Selection Report854
- Extension Directory Report855
- System Directory Report856
- Group Paging Report856
- Extension Information Report856
- Group Coverage Information Report858
- Direct Group Calling Information Report859
- Night Service Information Report860
- Group Call Pickup Report861
- Error Log Report861
- Authorization Code Information Report862
- BRI Information Report862
- Switch 56 Data Information Report863
G Button Diagrams864
- MLX-20L and MLX-28D Telephone Button Diagram864
G Button Diagrams865
- MLX-16DP Telephone Button Diagram (Hybrid/Pbx Mode865
- MLX 5- and 10-Button Telephone Button Diagram865
- Analog Multiline Telephone Button Diagram (Hybrid/Pbx Mode866
- MLX-16DP Telephone Button Diagram867
- Analog Multiline Telephone Button Diagram (Key and Behind Switch Modes869
Programming Special Characters870
H Programming Special Characters870
- Single-Line Telephones870
  - Special Characters for Single-Line Telephones870
- Analog Multiline Telephones871
  - Special Characters for Analog Multiline Telephones871
- And MLX-5 Nondisplay Telephones872
  - Special Characters for MLX-10 and MLX-5 Nondisplay Telephones872
- MLX Display Telephones873
  - Special Characters for MLX Display Telephones873
I Applications874
- Organization of Descriptions876
- System Support for Applications876
  - Application Capacities and Mode S of Operation876
- Supported Printers878
  - Applications Printers878
- Passageway Direct Connection Solution879
- Voice Messaging Systems881
- MERLIN MAIL and MERLIN LEGEND Mail884
- Messaging 2000892
  - Ports Required for MERLIN MAIL and MERLIN LEGEND Mail Voice Messaging Systems892
- Lucent Technologies Attendant893
  - Lucent Technologies Attendants Required896
- MERLIN LEGEND Enhanced Service Center897
  - Call Accounting System898
  - Call Accounting Terminal901
- Call Accounting Terminal Basic902
- Call Accounting Terminal Plus903
Glossary954
- Messaging 2000 I1003
- MERLIN LEGEND Communications System Release 6.1 Issue1021
- Feature Reference 555-661-110 August1021

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