8 - 8 MC92N0-G User Guide
Four Slot Spare Battery Charger
Single Slot Serial/USB Cradle
Table 8-2
Troubleshooting The Four Slot Spare Battery Charger
Symptom Possible Cause Action
Batteries not
charging.
Battery was removed
from the charger or
charger was unplugged
from AC power too soon.
Ensure the charger is receiving power. Confirm main battery is
charging. If a battery is fully depleted, it can take up to four hours to
fully recharge a battery.
Battery is faulty. Verify that other batteries charge properly. If so, replace the faulty
battery.
Battery contacts not
connected to charger.
Verify that the battery is seated in the battery well correctly with the
contacts facing down.
Table 8-3
Troubleshooting the Single Slot Serial/USB Cradle
Symptom Possible Cause Solution
LEDs do not light
when the
MC92N0-G
or
spare battery is
inserted.
Cradle is not receiving
power.
Ensure the power cable is connected securely to both the cradle and
to AC power.
MC92N0-G is not
seated firmly in the
cradle.
Remove and re-insert the MC92N0-G into the cradle, ensuring it is
firmly seated.
Spare battery is not
seated firmly in the
cradle.
Remove and re-insert the spare battery into the charging slot,
ensuring it is firmly seated.
MC92N0-G
battery is not
charging.
MC92N0-G was
removed from cradle or
cradle was unplugged
from AC power too
soon.
Ensure cradle is receiving power. Ensure the MC92N0-G is seated
correctly. Confirm main battery is charging. If a MC92N0-G battery is
fully depleted, it can take up to four hours to fully recharge a battery
(if the MC92N0-G is off and longer if the MC92N0-G is operating).
On Windows Embedded Handheld devices, view battery status by
tapping Start > Settings > System > Power.
On Windows CE devices, view battery status by tapping Start >
Settings > Control Panel > Power.
On Android devices, touch > Battery.
Battery is faulty. Verify that other batteries charge properly. If so, replace the faulty
battery.
The MC92N0-G is not
fully seated in the
cradle.
Remove and re-insert the MC92N0-G into the cradle, ensuring it is
firmly seated.