Seca mVSA 535 - Troubleshooting; Monitor

Troubleshooting • 109
English
17-10-05-353-002g_10-2020 B
11.TROUBLESHOOTING
11.1 Monitor
➔ Monitor
➔ Measuring mat
➔ Bioimpedance measurement
➔ Vital signs measurement
➔ Network connection
➔ Connection to the seca analytics 115 software
➔ EMR system connection via seca connect 103 software
➔ seca 360° proximity connection
Fault Cause Remedy
Monitor cannot be
switched on
No power supply Provide power supply
Rechargeable battery discharged
Provide power supply and charge
rechargeable battery
Rechargeable battery faulty Replace rechargeable battery
Touchscreen display
remains off
Device on standby
• Touch the touchscreen display
• Press the ON/OFF button
Device not switched on Switch on the device
No power supply Check whether power is being supplied
Touchscreen display faulty Inform seca Service
Touchscreen display not
reacting
Device in undefined state following
implausible input
• Switch off the device (press and hold the
ON/OFF button for approx. 15 seconds)
• Switch the device back on
Image on touchscreen
display faulty
Touchscreen display faulty Inform seca Service
Password not accepted
Password overwritten on last
synchronization with the
seca analytics 115 PC software
• Use the new password
• If new password not known, contact
administrator
Following a backup, the old passwords
are valid again
• Use the old password
Administrator:
• If you no longer know the old password,
assign a new password
• Have the administrator password reset by
seca Service
The Vital signs tab is not
active on a
secamVSA 535
USB connecting cable of the
SmartBucket not connected to the
monitor
• Connect the USB connecting cable of the
SmartBucket to the monitor
• Restart the device
SmartBucket not activated
Administrator:
Activate SmartBucket: ➔ Managing
system components in the administrator
menu
The Vital signs tab is not
active on a mBCA
The Vital signs tab is only displayed on
a
secamVSA 535
Retrofit SmartBucket ➔ Optional
accessories and spare parts
Note the serial number of your mBCA