Seca mVSA 535 - Connection to the Seca Analytics 115 Software

Troubleshooting • 117
English
17-10-05-353-002g_10-2020 B
11.6 Connection to the seca analytics 115 software
Fault Cause Remedy
Data transmission cannot
be set up between device
and
seca analytics 115
Software versions not compatible
Use a compatible version of
seca analytics 115
➔ Compatibility
seca patient file not found
when searching for a
patient on the device
No seca patient file set up yet
Create seca patient file ➔ Creating a
seca patient file
seca patient file is not assigned to the
user in
seca analytics 115
Check whether the seca patient file can be
assigned to the user in
seca analytics 115
Windows firewall port-blocking is
active, required ports are blocked
Administrator:
Enable the ports required
No access to seca patient
database of the
seca analytics 115 PC
software
No network connection set up between
the device and the PC on which the
seca analytics 115 PC software is
installed
Administrator:
➔ Setting up a LAN connection to the
network (stationary operation)
➔ Setting up a WiFi connection (mobile
operation)
➔ Setting up a connection to the seca
analytics 115 PC software
The PC on which the
seca analytics 115 PC software is
installed is not switched on
Switch on PC
Automatic synchronization is
deactivated on the device
Administrator:
➔ Exporting patient and user data
manually
Print function on device
not available
Software versions not compatible
Use a compatible version of the
seca analytics 115 PC software: 1.4 Build
6657 or higher
Results report not being
printed
PC printer not switched on Switch on PC printer
The PC on which the
seca analytics 115 PC software is
installed is not switched on
Switch on PC
No network connection set up between
device and
seca analytics 115 PC
software
Administrator: Set up LAN connection
No connection set up between
seca analytics 115 PC software and PC
printer
Administrator: Set up connection between
seca analytics 115 PC software and PC
printer
Blood pressure values do
not appear in the
seca analytics 115 PC
software
Multiple measurement was performed
User:
• ➔ Modifying presets
• ➔ Starting a single measurement
Administrator:
• Specify Individual measurement as preset
➔ Presets for blood pressure
Manual temperature
entries do not appear in
the
seca analytics 115 PC
software
Manual temperature entries are not
synchronized with the
seca analytics 115 PC software
Not a malfunction
• Enter values in the
seca analytics 115 PC
software manually