Troubleshooting Guide*
PROBLEM CAUSE ACTION
Power switch does not illuminate in the ON
position.
Power cord is not connected securely. Connect the power cord securely.
Water inlet hose is leaking. Water inlet hose is damaged. Contact Stryker.*
Waste outlet hose is leaking. Waste outlet hose is damaged. Contact Stryker.*
Sporadic electrical interference is
experienced.
Electrical noise is present. Turn off all the electrical equipment in the
room. Relocate the electrical equipment to
maximize the distance between the
equipment. Increase spatial distance. Plug
equipment into different outlets.
*DO NOT service this equipment. If you require service, contact your Stryker sales representative or call Stryker Neptune customer service at 1-800-
550-7836. Outside the US, contact your nearest Stryker subsidiary.
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