e-STUDIO5540C/6540C/6550C/5560C/6560C/6570C © 2011 - 2015 TOSHIBA TEC CORPORATION All rights reserved
ERROR CODE and TROUBLESHOOTING
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[3A40] Partial mail related error
[3A50] Insufficient HDD capacity error
[3A70] Warning of partial mail interruption
Replace parts Remarks
Classification Error item
E-mail reception related error
Check item Measures
Setting • The format of the partial mail is not corresponding to this
equipment.
• Request the sender to remake and retransmit the partial
mail in RFC2046 format.
Replace parts Remarks
Classification Error item
E-mail reception related error
Check item Measures
Setting • These errors occur when the HDD capacity is not
sufficient for a temporary concentration of the jobs, etc.
• Request the sender to retransmit after a certain period of
time, or divide the mail into more than one.
• Insufficient HDD capacity error also occurs when printing
is disabled for no printing paper.
• In this case, supply the printing paper.
Replace parts Remarks
Classification Error item
E-mail reception related error
Check item Measures
Setting • This error occurs when the partial mail reception setting
becomes OFF during the partial mail reception.
• Reset the partial mail reception setting ON and then
request the sender to retransmit the mail.
Replace parts Remarks
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