8
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ERROR CODE and TROUBLESHOOTING
8 - 37
8.2.8 Network error
7103 Failed to update Copier Engine
Firmware
Engine firmware installation
failure
P. 8-267
7105 Failed to update Copier Scanner
Firmware
Scanner firmware installation
failure
P. 8-267
7109 Failed to update Printer Driver Printer driver upload failure P. 8-267
710B Failed to update Point And Print Point and Print data upload
failure
P. 8-267
710F Failed to install Language Pack Failed to install Language Pack
Language Pack installation
failure
P. 8-268
7111 Failed to install Patch Patch installation failure P. 8-267
7113 Failed to install Plugin Plug-in installation failure P. 8-267
7115 Failed to update HDD Data HDD data installation failure P. 8-267
7117 Failed to update Reversing
Automatic Document Feeder
ROM
DF firmware installation failure P. 8-267
7119 Failed to update PFC ROM PFC firmware installation failure P. 8-267
711D Failed to remove License Key License key returning failure P. 8-268
711F Failed to install License Key License key installation failure P. 8-268
71A4 Failed in consistency
confirmation of cryptographic key
Cryptographic key consistency
confirmation failure
P. 8-268
71AA Invalid Error Occurd while getting
Certificate from SCEP server
Invalid Error Occurd while getting
Certificate from SCEP server
P. 8-268
71AB Timeout Error Occurd while
getting Certificate from SCEP
server
Timeout Error Occurd while
getting Certificate from SCEP
server
P. 8-269
71AC File Save Error Occurd while
getting Certificate from SCEP
server
File Save Error Occurd while
getting Certificate from SCEP
server
P. 8-269
71B0 Failed to decrypt Software
Package
Software package file decryption
failure
P. 8-269
Error code
Message displayed in the
TopAccess screen
Contents Troubleshooting
8000 Static IPv4 duplicated address
detected
IPv4 address overlaps. P. 8-269
8011 Link Local address of IPv6 was
duplicated.
Linklocal Address Conflict P. 8-270
8012 Manual address of IPv6 was
duplicated.
Manual IPv6 Address Conflict P. 8-270
8013 Stateless address of IPv6 was
duplicated.
Stateless Address Conflict P. 8-270
8014 Stateful address of IPv6 was
duplicated.
Stateful Address Conflict P. 8-270
8022 Authentication Failure Failed in 802.1X authentication. P. 8-270
8023 Can not contact Authentication
Server/Switch
Failed in connection to
authentication server and switch.
P. 8-270
8024 Certificate verification Failure Failed in verification of certificate. P. 8-271
Error code
Message displayed in the
TopAccess screen
Contents Troubleshooting