e-STUDIO5540C/6540C/6550C/5560C/6560C/6570C © 2011 - 2015 TOSHIBA TEC CORPORATION All rights reserved
ERROR CODE and TROUBLESHOOTING
8 - 36
8.2.6 MFP access error
8.2.7 Maintenance error
Error code
Message displayed in the
TopAccess screen
Contents Troubleshooting
6007 Failed user login Unsuccessful User Login to MFP:
User authentication cannot be
done because connection to the
authentication server has failed.
P. 8-264
6008 Failed to connect on External
LDAP server for Role Base
Access Control
Failed to connect on External
Role Base Access Control
(LDAP) Server: User
authentication cannot be done
because connection to an
external RBAC server has failed.
P. 8-264
6013 Failed to connect on the
authentication server
Connection failure to the
authentication server: Failed to
connect to the authentication
server
P. 8-264
6014 Detected the authentication
server that cannot be connected
Detected the authentication
server that cannot be connected:
The authentication server that
cannot be accessed is detected.
P. 8-264
6032 Illegal period. Card related error: Expired card:
The card cannot be used
because it has expired.
P. 8-265
6033 No entering record. Card related error: Invalid flag
data (no room-entry data): The
card cannot be used because no
room-entry data are recorded in
it.
P. 8-265
6034 Illegal entering record. Card related error: Invalid flag
data (invalid card data): The card
cannot be used because the data
required for the use of the card
are not correctly set.
P. 8-265
6041 Card Authentication Failed
because of Card Reading Error
Card authentication: Card related
error: Card data cannot be
obtained correctly.
P. 8-265
6042 Card Authentication Failed
because of Setting Error
Card authentication: Card setting
error: The self-diagnostic code
required for card authentication is
not set in this equipment
correctly.
P. 8-265
6121 SecureErase fails Automatic Secure Erase failure P. 8-266
6131 MFP fail to verify clock with Time
Server
Failed to synchronize with the
time server
P. 8-266
Error code
Message displayed in the
TopAccess screen
Contents Troubleshooting
7101 Failed to update Copier Firmware System firmware installation
failure
P. 8-267
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