e-STUDIO5540C/6540C/6550C/5560C/6560C/6570C © 2011 - 2015 TOSHIBA TEC CORPORATION All rights reserved
ERROR CODE and TROUBLESHOOTING
8 - 266
[6121] Automatic Secure Erase failure
[6131] MFP fail to verify clock with Time Server
Classification Error item
MFP access error The automatic secure erase fails.
Check item Measures
Setting Data overwriting failed for some reason. If the error still
occurs after rebooting the equipment, start up using the
following procedure:[3] + [C] + [POWER] 3. HDD
formatting Reinstallation of software or HDD replacement
Classification Error item
MFP access error The clock in MFP cannot be synchronized with the time
server.
Check item Measures
Setting • Check that the time server is properly operating.
• Check that the path to the time server is properly
operating.
• Check that the following is correctly set: TopAccess ->
[Administrator] -> [Setup] -> [General] -> [SNTP Service]