e-STUDIO5540C/6540C/6550C/5560C/6560C/6570C © 2011 - 2015 TOSHIBA TEC CORPORATION All rights reserved
ERROR CODE and TROUBLESHOOTING
8 - 88
8.3.9 Paper jam in finisher section
[EA10] Transport delay jam (paper not inserted)
[EA20] Paper transport jam in Finisher (entrance sensor)
Classification Error item
Finisher jam
(Finisher section)
Check item Measures
Finisher Check if there is any paper in the finisher or on the transport
path of the equipment and remove it if there is.
Feeding sensor (S22) Check if there is a disconnection of the connector, incorrect
installation or breakage of the feeding sensor (S22). If there
is, reinstall the sensor correctly or replace it.
Transport path switching solenoid
(SOL5)
Check that the gap between the transfer guide surface and
the upper surface of the flapper tip is in the acceptable range
according to the status of the transport path switching
solenoid (SOL5) (solenoid OFF: 1.5 to 2.1 mm, solenoid ON:
2.3 to 2.9 mm). If it is not, adjust it.
Entrance motor (M1) Check the harness between the entrance motor (M1) and the
finisher controller board (CN26). If there is any abnormality,
correct it.
Interface PC board (I/F) Check the harness between the transport path switching
solenoid (SOL5) and the interface PC board (CN6), If there is
any abnormality, correct it.
• Board check
• Connector check (CN5, CN6, CN7)
• Harness check
Finisher control PC board (FIN) • Board check
• Connector check (CN25, CN27)
• Board check
Replace parts Remarks
Feeding sensor (S22)
Transport path switching solenoid
(SOL5)
Entrance motor (M1)
Interface PC board (I/F)
Finisher control PC board (FIN)
Classification Error item
Finisher jam
(Finisher section)
Check item Measures
Finisher Check if there is any paper in the finisher or on the transport
path of the equipment and remove it if there is.
Entrance sensor (S1) • Sensor check
• Connector check
• Harness check
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