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ERROR CODE and TROUBLESHOOTING
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[EA21] Paper size error jam
[EA22] Short length paper jam in Finisher (paper position sensors S6-1/2)
Finisher control PC board (FIN) • Board check
• Connector check (CN26)
• Harness check
Replace parts Remarks
Entrance sensor (S1)
Finisher control PC board (FIN)
Classification Error item
Finisher jam
(Finisher section)
Paper does not reach the sensor because the paper is
shorter than spec. [MJ-1103/1104]
Check item Measures
Finisher • Check if there is any paper in the finisher or on the
transport path of the equipment and remove it if there is.
• Is the paper size used shorter than the size specified in
the specifications?
Entrance sensor (S1) • Sensor check
• Connector check
• Harness check
Transport sensor (S2) • Sensor check
• Connector check
• Harness check
Finisher controller board • Connector check (CN7, CN22)
• Board check
Replace parts Remarks
Entrance sensor (S1)
Transport sensor (S2)
Finisher controller board
Classification Error item
Finisher jam
(Finisher section)
[MJ-1103/1104]
Check item Measures
Finisher • Check if there is any paper in the finisher or on the
transport path of the equipment and remove it if there is.
• Use paper accepted in the specifications.
Paper position sensor (S6-1) • Sensor check
• Connector check
• Harness check
Paper position sensor (S6-2) • Sensor check
• Connector check
• Harness check
Check item Measures
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