e-STUDIO5540C/6540C/6550C/5560C/6560C/6570C © 2011 - 2015 TOSHIBA TEC CORPORATION All rights reserved
ERROR CODE and TROUBLESHOOTING
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Transfer unit 11 Is the transfer belt in proper contact
with the drum?
Check if the contact releasing lever is
at releasing position. Check the
installation of the transfer belt.
12 Is the transport of the transfer belt
normal?
Check the installation of the transfer
belt or transport mechanism.
13 Is the 2nd transfer roller contacted
and released properly?
Check the connection of the
connector of 2nd transfer roller
contact clutch and open circuit of
harness.
switching
regulator
14 Is the power supply output (5.1VD)
normal?
Replace the switching regulator.
Harnesses for
SLG, SYS,
LGC and LDR
boards
15 Are the connectors securely
connected? Is any harness between
the boards open circuited?
Reconnect the connectors securely.
Replace the harness.
Laser optical
unit
16 Was the protection seal of slit
removed when replacing the unit?
Remove the protection seal.
Cause/Section Step Check item Measures
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