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ERROR CODE and TROUBLESHOOTING
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Drum 5 Is there foreign matter on the drum
seal?
Remove foreign matter.
6 Do any paper fibers or dirt adhere to
the developer unit and contact with
the drum?
Remove the paper fibers or dirt.
7 Is there scratch or foreign matter on
the drum surface?
Replace the drum. If there is a
convex foreign matter adhering to the
drum surface, it indicates that the
blade edge at this area is worn out. In
this case, replace both the drum and
the drum cleaning blade.
Main charger
grid
8 Is there foreign matter on the charger
grid?
Remove foreign matter.
Discharge LED 9 Has any LED of Discharge LED gone
out?
Replace the Discharge LED.
Transfer unit 10 Is there scratch or foreign matter on
the transfer belt surface?
Replace the transfer belt.
11 Are the harness or foreign matters in
contact with the transfer belt surface?
Correct or remove them.
12 Is there any scratch or hole on the
1st/2nd transfer roller?
Replace the 1st/2nd transfer roller.
13 Is there any foreign matter on the 2nd
transfer facing roller?
Remove foreign matter or clean the
roller.
Transport path 14 Does the toner image touch foreign
matter after transfer, before entering
the fuser unit?
Remove foreign matter.
Cause/Section Step Check item Measures
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