e-STUDIO5540C/6540C/6550C/5560C/6560C/6570C © 2011 - 2015 TOSHIBA TEC CORPORATION All rights reserved
ERROR CODE and TROUBLESHOOTING
8 - 212
8.3.24 Error in Internet FAX / Scanning Function
• When initializing the Electronic Filing (Setting Mode ([5] + [C] + [POWER] ON -> [3] -> [6]), all
data in the Electronic Filing are erased. Back up the data in the Electronic Filing by using the
Electronic Filing Function of TopAccess before the initialization.
• When initializing the shared folder (Setting Mode ([5] + [C] + [POWER] ON -> [3] -> [1]), all
data in the shared folder are erased. Back up the data in the shared folder by using Explorer
before the initialization.
• When formatting the HDD (Setting Mode ([5] + [C] + [POWER] ON -> [3] -> [1]), all data in the
shared folder, Electronic
• P. 9-25"9.2.3 Precautions and procedures when replacing the HDD"
[ 1 ] Internet FAX related error
[1C10] System access abnormality
[1C32] File deletion failure
[1C11] Insufficient memory
[1C12] Message reception error
[1C13] Message transmission error
Classification Error item
Internet FAX related error
Check item Measures
Setting • Turn the power OFF and then back ON. Perform the job in
error again.
• If the error still occurs, first, check if there are no jobs
existing and then perform the HDD formatting ([5] + [C] +
[POWER] ON -> [3] -> [1]).
Replace parts Remarks
Classification Error item
Internet FAX related error
Check item Measures
Setting • When there are running jobs, perform the job in error
again after the completion of the running jobs.
• If the error still occurs, turn the power OFF and then back
ON, and perform the job again.
Replace parts Remarks
Classification Error item
Internet FAX related error
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