e-STUDIO5540C/6540C/6550C/5560C/6560C/6570C © 2011 - 2015 TOSHIBA TEC CORPORATION All rights reserved
ERROR CODE and TROUBLESHOOTING
8 - 216
[1C69] SMTP server connection error
[1C6B] Terminal mail address error
[1C6C] Destination mail address error
[1C6D] System error
Classification Error item
Internet FAX related error
Check item Measures
Setting • Reset the login name or password of SMTP server and
perform the job again.
• Check if the SMTP server is operating properly.
Replace parts Remarks
Classification Error item
Internet FAX related error
Check item Measures
Setting • Check the SMTP Authentication method.
• Check if there is an illegal character in the Terminal mail
address.
• Set the correct SMTP Authentication method or delete the
illegal character and reset the appropriate Terminal mail
address, then perform the job again.
Replace parts Remarks
Classification Error item
Internet FAX related error
Check item Measures
Setting • Check if there is an illegal character in the Destination mail
address.
• Delete the illegal character and reset the appropriate
Destination mail address, then perform the job again.
Replace parts Remarks
Classification Error item
Internet FAX related error
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