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X-IO ISE-2 Series User Manual

X-IO ISE-2 Series
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Page 134 160337-000 Rev D, 30 September, 2013 Xiotech—Proprietary
ISE User Guide Maintenance
Upgrade Firmware—CLI
The steps of an MRC firmware upgrade are described in “MRC Firmware Upgrade” on page 129. To upgrade
MRC firmware using the CLI, use the following three-step procedure.
Before performing an MRC firmware upgrade with the CLI, ensure that the system is in a healthy state. Use the
show mrc command to determine the firmware version currently loaded on the MRCs. Use the show ise
command to check the status of all FRUs. In a routine firmware upgrade, all components in the system should
be operational. Use the upgrade --status command to ensure that no other upgrade is in progress.
Step-1. Upload Firmware Upgrade File
a. Locate the MRC upgrade file (.zip) on the
X-IO
download Web site and download it to a location on the
ISE attached network.
b. Unzip the MRC upgrade file (.zip).
c. Upload the
ISE-x_y_x_0_build.ue
2 file, where
x_y_x
represents the version (for example:
2_0_0
for ver-
sion 2.0.0), with a suitable service from the unzipped folder on the network to the ISE local memory.
For example:
sftp <user_name>@<mrc_host_name_either_mrc>
or, for PuTTy on Windows users:
psftp <user_name>@<mrc_host_name_either_mrc>
d. Answer any security questions and, when prompted, enter the appropriate user password for this ISE.
Typically, the administrator credentials (“administrator” for both username and password) are used for
this process.
e. Enter the following command to specify where in the directory the firmware file is to be deposited.
cd /upgrade/controller
f. Enter the following command to deposit the file:
put <ISE-x_y_z_0_build.ue2>
Step-2. Install Firmware Upgrade
During the firmware upgrade install, the
MRC Status
(show mrc display) indicates Warning <MRC FW Update
In Progress> for each MRC.
a. Using a remote console, connect to the MRC that received the uploaded file.
b. Enter upgrade --status to check the upgrade status of the MRC.
If an MRC upgrade has never been performed, the status reads Ready for upgrade.
If an MRC upgrade has been attempted or performed, the status displays information about the
most recent upgrade attempt or completion.
c. Enter upgrade --mrc=<ISE-x_y_z_0_build.ue> (ISE-2, Hyper ISE, and ISE 7-Series: <ISE-
x_y_z_0_build.ue2>) to transfer the file from ISE local memory to an interim bootable location. The
CLI displays the message Firmware upgrade in progress... and the upgrade status.
Note. If a power failure occurs during this step, the system restores the pre-upgrade firmware to
both MRCs, terminates the upgrade process, and clears the uploaded file from ISE memory when
power is restored. Reconnecting to the ISE through a remote console and entering the upgrade -
-status command displays the
Status
field, showing Upgrade interrupted, backing out. This
process can require several minutes. The progress percentage may reset to zero as various parts
of the process occur. When the Status field in the upgrade --status display reads Upgrade
failed with an Error Code of Interrupted, the restoration process is complete.

Table of Contents

Questions and Answers:

X-IO ISE-2 Series Specifications

General IconGeneral
ModelISE-2 Series
Management InterfaceWeb-based GUI, CLI
Drives SupportedSSD
ConnectivityFibre Channel, iSCSI
Data ProtectionRAID
Power SupplyRedundant Power Supplies
CoolingRedundant Fans
RAID LevelsRAID 6

Summary

Preface and Document Conventions

Conventions and Related Documents

Details document conventions and lists related X-IO publications for further information.

Introduction to ISE Storage Blade

Advanced Features Overview

Highlights key advanced features of the ISE storage system, such as managed reliability and high-performance I/O.

Components and Physical Description

Describes the major hardware components of the ISE, including DataPacs, MRCs, power supplies, and chassis.

Safety, Hazards, and Environment

Covers general hazards, operating temperature, airflow, loading, electrical safety, and emissions compliance.

Installation and Initial Setup

Rack Installation Procedures

Details the process of installing the ISE chassis into a server rack using custom rail kits.

Component Installation Steps

Provides instructions for installing DataPacs, supercapacitors, power supplies, MRCs, and the bezel.

Cabling and Network Connectivity

Explains recommended cabling, SAN, DAS connectivity, and specific ISE connectors like SFP.

First-Time Power On and IP Configuration

Guides through initial power-on, obtaining IP addresses, and network settings configuration.

Management Interfaces and Tools

Management Options Overview

Introduces the three primary management methods: Orchestrator, Web-Mgt, and CLI.

Logging In and Navigation

Details how to log in to management interfaces, navigate, and manage system settings.

Command Line Interface (CLI)

Explains connecting to and using the Command Line Interface for system management.

System Operations

Power Management and States

Describes ISE power states, shutdown, and restart procedures.

Initialization and Configuration Procedures

Covers ISE initialization, system parameter setup, volume, host, and mapping configuration.

ISE Management Tasks

System, SNMP, and Analyzer Settings

Details managing system parameters, SNMP settings, and the ISE Analyzer Software Service.

Volume, Host, and LUN Management

Covers configuring, modifying, and deleting volumes, hosts, and LUNs.

Systems Dashboard and Monitoring

Explains using the Systems Dashboard for monitoring status, storage, and performance across ISEs.

Maintenance and Troubleshooting

Routine Maintenance Procedures

Covers firmware upgrades, MRC management, and system restarts/shutdowns.

FRU Replacement Guide

Provides detailed steps for replacing Field Replaceable Units (FRUs) like SFPs, power supplies, and supercapacitors.

Troubleshooting Common Issues

Offers solutions for common problems like ISE not visible to host and amber LED indicators.

Appendices: Quick Start, Troubleshooting, and CLI Commands

Appendix A: Quick Start Guide

Provides a concise summary of essential configuration steps for new users.

Appendix B: Troubleshooting Common Issues

Details recovery techniques for unexpected conditions and hardware issues.

Appendix C: CLI Commands Reference

Lists and explains the Command Line Interface (CLI) commands and their options.