April 2010
2-15
Phaser 3635MFP/WorkCentre 3550
05-100, 05-500
Status Indicator RAPs
05-100 DADF Paper Jam 1 RAP
05-100 The lead edge of the document failed to actuate the scan sensor within the correct time 
after registration solenoid actuation.
Procedure
WARNING
Switch off the electricity to the machine. Disconnect the power cord from the customer 
supply while performing tasks that do not need electricity. Electricity can cause death or 
injury. Moving parts can cause injury.
NOTE: The door open switch must be actuated to supply +24V to the motors and solenoids.
Refer to Wiring Diagram 10. Perform the following:
1. Open the DADF door assembly, PL 5.10 Item 3. Remove all jammed paper.
2. Check the document path for damage or obstructions.
3. Remove the transport assembly upper cover, PL 5.35 Item 13.
4. Check that the following components are clean and rotate freely:
• Registration roll, PL 5.35 Item 9.
• Registration roll idlers, PL 5.15 Item 8.
5. Check that the DADF scan sensor actuator, PL 5.35 Item 6 moves freely and is not dam-
aged.
6. Enter dC330 Component Control code 05-140. Check the scan sensor (Q05-140), PL 
5.35 Item 7. If necessary, install a scan sensor.
7. Check the wiring between the DADF scan sensor and CN1 on the DADF PWB.
8. Remove the DADF rear cover, PL 5.10 Item 9. Enter dC330 Component Control code 05-
200. Check that the DADF scan motor, PL 5.40 Item 2 runs.
9. Check the wiring between the DADF scan motor and CN9 on the DADF PWB.
NOTE: It is not possible to stack component control codes on 3550 machines.
10. 3635 only. Open the DADF door assembly, PL 5.10 Item 3. Manually actuate the DADF 
door open sensor, PL 5.40 Item 13. Enter dC330 Component Control code 05-200 to run 
the DADF scan motor. While the DADF scan motor runs, stack the code 05-310 to ener-
gize the DADF registration solenoid (SOL05-310). Check that the registration roll, PL 5.35 
Item 9 rotates. 
11. 3550 only. Open the DADF door assembly, PL 5.10 Item 3. Manually actuate the DADF 
door open sensor, PL 5.40 Item 13. Enter dC330 Component Control code 05-310 to 
energize the DADF registration solenoid (SOL05-310). To confirm that the solenoid is 
functional, listen for a click from the solenoid as it is switched on. Manually actuate the 
DADF registration solenoid (SOL05-310), then enter 
dC330 Component Control code 05-
200 to run the DADF scan motor and check that the registration roll, PL 5.35 Item 9
rotates. 
12. Check the wiring between the DADF registration solenoid and CN8 on the DADF PWB. 
13. If necessary, install new components:
• DADF PWB, PL 5.15 Item 16.
• DADF scan motor, PL 5.40 Item 2.
• DADF registration solenoid, PL 5.40 Item 3.
• DADF drive assembly, PL 5.40 Item 1.
• Document transport assembly, PL 5.35 Item 14.
05-500 DADF Door Open/Jam 5 RAP
05-500 The machine has detected that the DADF door assembly is open during run.
Procedure
WARNING
Switch off the electricity to the machine. Disconnect the power cord from the customer 
supply while performing tasks that do not need electricity. Electricity can cause death or 
injury. Moving parts can cause injury.
Refer to Wiring Diagram 10. Perform the following:
1. Open the DADF door assembly, PL 5.10 Item 3. Remove all jammed paper.
2. Remove all jammed paper from the DADF exit tray.
3. Open the DADF door assembly, PL 5.10 Item 3. Check that the door open sensor actua-
tor is not damaged. 
4. Enter dC330 Component Control code 05-160. Check the DADF door open sensor (Q05-
160), PL 5.40 Item 13.
5. Check the wiring between the DADF door open sensor and CN5 on the DADF PWB. If 
necessary, install a new DADF door open sensor, PL 5.40 Item 13.
6. If necessary, install new components:
• DADF PWB, PL 5.15 Item 16.
• Document transport assembly, PL 5.35 Item 14.