Zebra MC33 Series Integrator Guide

Maintenance and Troubleshooting
228
Spare Battery
Charging LED does
not light when spare
battery is inserted.
Spare battery not
correctly seated.
Remove and re-insert the spare battery into the cradle,
ensuring it is correctly seated.
MC33XX battery is
not charging.
MC33XX was
removed from cradle
or cradle was
unplugged from AC
power too soon.
Ensure cradle is receiving power. Ensure the MC33XX is
seated correctly. If a battery is fully depleted, it can take up to
2.2 hours to fully recharge a 2740 mAh PowerPrecision+
standard battery and it can take up to 3.8 hours to fully
recharge a 5200 mAh PowerPrecision+ extended battery.
Battery is faulty. Verify that other batteries charge properly. If so, replace the
faulty battery.
The MC33XX is not
fully seated in the
cradle.
Remove and re-insert the MC33XX into the cradle, ensuring it
is firmly seated.
Extreme battery
temperature.
Battery does not charge if ambient temperature is below 0 °C
(32 °F) or above 40 °C (104 °F).
Spare battery is not
charging.
Battery not fully
seated in charging
slot.
Remove and re-insert the spare battery into the cradle,
ensuring it is correctly seated.
Battery inserted
incorrectly.
Ensure the contacts are facing down and toward the back of
the cradle.
During data
communication, no
data was transmitted,
or transmitted data
was incomplete.
MC33XX removed
from cradle during
communication.
Replace MC33XX in cradle and retransmit.
Incorrect cable
configuration.
See the system administrator.
Communication
software is not
installed or configured
properly.
See the system administrator.
Table 13 Troubleshooting the 1-Slot USB Charge Cradle (Continued)
Problem Cause Solution

Zebra MC33 Series Specifications

General

Connectivity	USB 2.0, Bluetooth
Touch Panel	Capacitive, glove and wet touch support
Keypad Options	Touchscreen or physical keypad
Scanning	1D/2D barcode scanning
Wireless LAN	IEEE 802.11 a/b/g/n/ac
Operating Temperature	-20° C to 50° C