Maintenance and Troubleshooting
232
20-Slot Spare Battery Charger Troubleshooting
USB Charge Cable
Spare Battery not
charging.
Charger is not
receiving power.
Ensure the power cable is connected securely to both the
charger and to AC power.
Spare battery is not
correctly seated.
Remove and re-insert the battery into the cradle, ensuring it is
correctly seated.
Battery was removed
from the charger or
charger was
unplugged from AC
power too soon.
Ensure charger is receiving power. Ensure the spare battery is
seated correctly. If a battery is fully depleted, it can take up to
2.2 hours to fully recharge a 2740 mAh PowerPrecision+
standard battery and it can take up to 3.8 hours to fully
recharge a 5200 mAh PowerPrecision+ extended battery.
Battery is faulty. Verify that other batteries charge properly. If so, replace the
faulty battery.
Table 18 Troubleshooting the 4-Slot Spare Battery Charger (Continued)
Problem Cause Solution
Table 19 Troubleshooting the 20-Slot Spare Battery Charger
Problem Cause Solution
Spare Battery
Charging LED does
not light when spare
battery is inserted.
Spare battery is not
correctly seated.
Remove and re-insert the spare battery into the charging slot,
ensuring it is correctly seated.
Spare Battery not
charging.
Charger is not
receiving power.
Ensure the power cable is connected securely to both the
charger and to AC power.
Spare battery is not
correctly seated.
Remove and re-insert the battery into the cradle, ensuring it is
correctly seated.
Battery was removed
from the charger or
charger was
unplugged from AC
power too soon.
Ensure charger is receiving power. Ensure the spare battery is
seated correctly. If a battery is fully depleted, it can take up to 3
hours to fully recharge a 2740 mAh PowerPrecision+ standard
battery and it can take up to 5.5 hours to fully recharge a 5200
mAh PowerPrecision+ extended battery.
Battery is faulty. Verify that other batteries charge properly. If so, replace the
faulty battery.
Table 20 Troubleshooting the USB Charge Cable
Symptom Possible Cause Action
MC33XX Charge LED
Indicator does not
light when MC33XX is
attached.
Cable is not receiving
power.
Ensure the power cable is connected securely to both the
cable and to AC power.
MC33XX is not seated
correctly in the cable
cup.
Remove and re-insert the MC33XX into the MC33XX cable
cup, ensuring it is correctly seated.