Zebra MC33 Series Integrator Guide

Maintenance and Troubleshooting
233
MC33XX battery is
not charging.
MC33XX was
detached from cable
or cable was
unplugged from AC
power too soon.
Ensure the cable is receiving power. Ensure MC33XX is
seated correctly. If a battery is fully depleted, it can take up to
2.2 hours to fully recharge a 2740 mAh PowerPrecision+
standard battery and it can take up to 6 hours to fully recharge
a 5200 mAh PowerPrecision+ extended battery.
Battery is faulty. Verify that other batteries charge properly. If so, replace the
faulty battery.
The MC33XX is not
fully seated in the
cable.
Remove and re-insert the MC33XX into the cable cup,
ensuring it is correctly seated.
During data
communication, no
data transmits, or
transmitted data was
incomplete.
Cable was
disconnected from
MC33XX during
communications.
Re-attach the cable and retransmit.
Incorrect cable
configuration.
See the system administrator.
Communication
software is not
installed or configured
properly.
See the system administrator.
Table 20 Troubleshooting the USB Charge Cable (Continued)
Symptom Possible Cause Action

Zebra MC33 Series Specifications

General

Connectivity	USB 2.0, Bluetooth
Touch Panel	Capacitive, glove and wet touch support
Keypad Options	Touchscreen or physical keypad
Scanning	1D/2D barcode scanning
Wireless LAN	IEEE 802.11 a/b/g/n/ac
Operating Temperature	-20° C to 50° C