Zebra MC33 Series Integrator Guide

Maintenance and Troubleshooting
231
5-Slot Ethernet ShareCradle with 4-Slot Battery Charger Troubleshooting
4-Slot Spare Battery Charger Troubleshooting
Table 17 Troubleshooting the 5-Slot Ethernet ShareCradle with 4-Slot Battery Charger
Problem Cause Solution
Mobile computer
Charge LED Indicator
does not light when
mobile computer
inserted.
Cradle is not
receiving power.
Replace the MC33XX in the cradle. Touch > About
device > Status to view battery status.
Battery is faulty. Verify that other batteries charge properly. If so, replace the
faulty battery.
MC33XX is not
inserted correctly in
the cradle.
Remove the MC33XX and reinsert it correctly. Verify charging
is active. Touch > About device > Status to view
battery status.
Ambient temperature
of the cradle is too
warm.
Move the cradle to an area where the ambient temperature is
between 0 °C (32 °F) and 35 °C (95 °F).
Mobile computer
Charge LED indicator
is a fast blinking red
when mobile
computer inserted.
Ambient temperature
of the cradle is too
low or too high.
Move the cradle to an area where the ambient temperature is
between 0 °C (32 °F) and 35 °C (95 °F).
Charging has gone on
too long without
completion (typically
eight hours).
Verify that other batteries charge properly. If so, replace the
faulty battery.
Spare Battery
Charging LED does
not light when spare
battery is inserted.
Spare battery not
correctly seated.
Remove and re-insert the spare battery into the cradle,
ensuring it is correctly seated.
Spare battery is not
charging.
Battery not fully
seated in charging
slot.
Remove and re-insert the spare battery into the cradle,
ensuring it is correctly seated.
Battery inserted
incorrectly.
Ensure the contacts are facing down and toward the back of
the cradle.
Table 18 Troubleshooting the 4-Slot Spare Battery Charger
Problem Cause Solution
Spare Battery
Charging LED does
not light when spare
battery is inserted.
Spare battery is not
correctly seated.
Remove and re-insert the spare battery into the charging slot,
ensuring it is correctly seated.

Zebra MC33 Series Specifications

General

Connectivity	USB 2.0, Bluetooth
Touch Panel	Capacitive, glove and wet touch support
Keypad Options	Touchscreen or physical keypad
Scanning	1D/2D barcode scanning
Wireless LAN	IEEE 802.11 a/b/g/n/ac
Operating Temperature	-20° C to 50° C