Why does the 3Com Switch self-test exceed 15 seconds?
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Courtney Moody MDSep 10, 2025
If the self-test of your 3Com Switch exceeds 15 seconds, it might not be correctly installed. Remove and reinstall the device. If the problem persists, you should consult your technical support representative.
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Kenneth CortezSep 12, 2025
How to fix 3Com 3CRUS2475 if I cannot connect to management using RS-232 serial connection?
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colemankimSep 12, 2025
If you cannot connect to management using an RS-232 serial connection, make sure your terminal emulator program is set to VT-100 compatible, 9600 baud rate, no parity, 8 data bits, and one stop bit. Use the included cable, or ensure that the pin-out complies with a standard null-modem cable. Ensure the switch has a valid IP address, subnet mask, and a configured default gateway. Check that your cable is properly connected with a valid link light, and that the port has not been disabled. Ensure that your management station is plugged into the appropriate VLAN to manage the device. If you cannot connect using Telnet or the web, the maximum number of connections may already be open, so please try again at a later time. Also, the serial cable might be faulty, so try replacing it.
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Angela MendozaSep 14, 2025
Why is the response from the terminal emulation software not readable on my 3Com 3CRUS2475?
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Charlene CuevasSep 14, 2025
If the response from the terminal emulation software is not readable, it might be due to the software settings. Try reconfiguring the emulation software connection settings. It could also be due to a faulty serial cable, so replacing the serial cable may resolve the issue.
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Matthew HawkinsSep 16, 2025
What to do if Add and Edit pages do not open on 3Com 3CRUS2475?
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Joseph EllisSep 16, 2025
If the Add and Edit pages do not open, it is likely that a pop-up blocker is enabled. Disable pop-up blockers to resolve this issue.