Control Panel
80
Enova Digital Media Switchers - Hardware Reference Manual
For the following instructions, establish serial control and open a terminal emulation program, e.g., the terminal in NetLinx
Studio (Tools/Terminal Session).
Enabling Error Code Reporting
1. Enter $ERR=1!
2. The system responds with a V.
NOTE: If the power is cycled after this procedure, you will need to enable error code reporting again.
Turning Error Code Reporting Off
1. Enter $ERR=0!
Error Code Troubleshooting
Error codes can appear either on the Control Panel LCD or in a terminal emulation program, e.g., the terminal in NetLinx
Studio (Tools/Terminal Session).
When you are using a Control Panel, one of the most common troubleshooting strategies is to resend the command to
see if the error was simply a timeout error.
When you are using BCS commands, one common troubleshooting strategy is to enter the command again. Often the
command has just been entered incorrectly (e.g., omitting an output in a Change command). In other cases, the
command has specified a value that is not valid (e.g., a global preset number that does not correspond to a defined
global preset).
If the error code persists after correcting and resending the command, contact technical support.
Most Common System Error Code
Error Code Name Meaning Basic Troubleshooting Strategies
EFF8002 Enclosure
timeout error
The operation was not completed
before the timer expired.
• Resend the command.
• Check the power indicators.
• Check that the command was sent using the correct
virtual matrix.
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