Avaya MCC1 - Go to the RFA Website

G3V4vs/R5vs/R6vs to Avaya Communication Manager
Task List: DEFINITY vs to Avaya Communication Manager
SI Installation and Upgrades 143
June 2004
Go to the RFA website
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The Remote Feature Activation (RFA) website automates some of the upgrade procedures, including
generating a License File.
1 At your laptop/PC browser, go to the appropriate website:
— Associates: http://associate2.avaya.com/ or the services portal:
http://usservices.avaya.com/
— Business Partners go to the appropriate regional Business Partner portal:
• United States: http://www.avaya.com/businesspartner/
• Canada: https://www.avaya.ca/BusinessPartner
• Brazil: http://www.avaya.com.br/Home.asp
• CALA: https://cala-businesspartner.avaya.com/mnc/index.html
• EMEA: https://emea-businesspartner.avaya.com/
• APAC: http://www.avaya-apac.com/bp
— Contractors go to http://www.avaya.com/services/rfa/
— If you are unable to access RFA using your recommended portal, try:
http://rfa.avaya.com
2 Using your SSO, log in to the RFA website.
3 Follow the links to the RFA Information page.
4 Complete the information necessary to create a License File.
NOTE:
If you have problems with a hardware serial number that is not in the SAP database, go to
the If you have problems with RFA
section.
9 Transaction Record number
10 System Identification (SID) number
11 Switch telephone number or IP address
12 Access to the RFA Information page for these items (if not already installed
on your PC):
— License Installation Tool (LIT) application
— LIT documentation
13 Adobe Acrobat Reader application installed on your PC (to read FET and
LIT documentation)
14 Internet Explorer 5.0 or higher installed on your laptop/PC
15 Intranet access to your designated RFA portal (see Go to the RFA website).
Required Tools
No. Description 4