Avaya MCC1 - Pre-Upgrade Administration [From G3 V4 Vs;R5 Vs;R6 Vs]

G3V4vs/R5vs/R6vs to Avaya Communication Manager
Task List: DEFINITY vs to Avaya Communication Manager
SI Installation and Upgrades 145
June 2004
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Pre-upgrade administration [from
G3V4vs/R5vs/R6vs]
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You must make the administration changes prior to the upgrade.
1 Remove Print Messages Feature Access Code
Remove the value from the
Print Messages Access Code field on the Feature Access Code
(FAC) form. This feature access code allows users to print undelivered messages without having to call
the message center.
2 Remove print-msgs buttons
If any of the Button Assignments are administered as
print-msgs (print messages) on the Station and
Attendant forms, remove these buttons.
3 Remove MSA node names
Remove all MSA node names from the
MSA Names field on the Audix-MSA Node Names form.
4 Remove MSA processor channels
If the
Appl. field on the Processor Channel Assignment form is
• msaamwl
• msaclk
• msahlwc
EMEA Direct and Business
Partners
+31-70-414-8720
or
http://www.avayane
twork.com
Prompt 3
Select GSO;
select EMEA
APAC RTAC Direct and Business
Partners
+65-6872-8686
CALA
• Mexico TAC
• Brazil TAC
• Columbia TAC
• Argentina TAC
• Mexico Call Receipt
Direct and Business
Partners
+525-278-7878
+5511-5185-6655
+571-616-6077
+5411-4114-4440
+1-720-444-9998
Table 5: RFA Helpdesk contact numbers
Where Who
Phone
number/URL
Prompt or
selection