R5/R6/R7/R8si to Avaya Communication Manager
Introduction
SI Installation and Upgrades 99
June 2004
7 For blowback upgrades only: Make the Blowback Tape. The
blowback tape is converted and written to removable media.
This takes 2 weeks and must be done before the upgrade.
Before upgr Tech or
Design Spec
8 Schedule the upgrade with the customer and inform the
customer of a service interruption (total outage) during the
upgrade. If it is not an Avaya-maintained customer, get
password information.
You can obtain downtime from QPPCNs.
Before upgr Project Mgr
9 Verify with the customer that they do not use any login ID
subject to ASG challenge. The craft, inads, and init login
IDs must respond to a challenge. If necessary, set the required
permissions for the cust login ID.
Before upgr Project Mgr
10 If the system is pre-R8, verify that the customer does not have
a dadmin login set to craft level. If they do, remove the login
and re-add it as dadmin set to Inads level. After the upgrade
this login will be dadmin at the dadmin service level.
Before upgr Project Mgr
11 Coordinate the service interruption with the local account
team.
Before upgr Project Mgr
12 To preclude a busy-out of network access trunks at the far
end, inform the support organization for each public and
private network accessed by the switch at least one day
before the scheduled upgrade.
Before upgr Project Mgr
13 Provide translation information for the upgraded system. Before upgr Software
Specialist
14 Check that the inventory, tools, hardware, project manager
binder, translation information, and crash kit are at the
customer site.
Before upgr Project Mgr
15 Complete RFA training and registration. Allow up to 48
hours before attempting to access RFA.
Before upgr Tech, SS, SA,
Project Mgr
16 Create the license file in RFA Before upgr Tech, SS, SA,
Project Mgr
Upgrade preparation steps
What When Who
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