176 MAX Operation & Service Manual176 Section7:Troubleshooting MAX Operation & Service Manual
Error Messages that Appear During Operation (on the lane)
Error Message - Table 7-6:
An error occurred during operation.
The Encoder Sensor is not working properly. The machine is not moving.
NOTE:VerifyerrorsourcethroughTabletdiagnostics.
What you may observe Potential problem Action
1. Machine does not move (trac-
tion drive wheels slipping)
1. Machine not seated properly onto lane
2. High gutters, bumpers or wide lanes
3. Excess cleaner causing wheels to slip
4. Too much oil
5. Squeegee too low
6. Traction drive wheels binding against
frame
1. Reposition MAX onto lane surface
2. Option 1: Lower gutters
Option 2: Replace or repair bumpers
Option 3: Adjust the front/rear transition/
guide rollers
3. Check squeegee adjustment
See Adjusting the squeegee blade for more
information
4. Check pattern settings and conditioner
Settings, clean wheels with IPA99
5. Verify front distance sensor count in the
Lane Length Log.
See Adjusting the squeegee blade for more
information
6. Check for loose set screws at traction
2. Machine does not move (trac-
tion drive wheels not turning)
1. Blown fuse
2. Broken wire or loose connection at motor
or at the electronic enclosure
3. Traction drive motor failure
4. Speed control board failure
1. Replace fuse and check wire connections
2. Repair connection
3. Verify motor function using Tablet diag-
nostics and replace if necessary
4. Call BTS
3. Rear shaft does not turn 1. Rear shaft bearing blocks not aligned
2. Rear shaft is bent
3. Rear wheels binding against bearing
blocks
4. Bent rear or side frame
1. Re-align bearing blocks and carefully
tighten
2. Replace shaft
3. Adjust one wheel 1/16” away from sleeve
bearing by loosening set screws on wheel
4. Call BTS
4. Distance encoder sensor
failure
1. Broken wire or loose connection at sen-
sor or at the electronic enclosure
1. Option 1: Repair connection
Option 2: Verify sensor function using Tablet
diagnostics and replace if necessary
5. Distance encoder sensor out
of adjustment
1. Loose sensor or mounting hardware
2. Loose mounting hardware for the rear
shaft
1. Tighten hardware and verify adjustment
See Adjusting the distance encoder for more
information
2. Tighten hardware and verify adjustment