Cisco D9865 Installation And Configuration Guide

6-8
Cisco D9865 Satellite Receiver Software Version 2.20 Installation and Configuration Guide
OL-31085-01
Chapter 6 Service and Maintenance
Alarm Messages
LNB PS LNBPS: Over
Loaded
LNB power overload
due to a hardware or
wiring issue.
Clear alarms, check
LNB and wiring. Notify
Cisco customer support
if the problem persists.
Minor
LNB PS LNBPS: Short
Circuit
LNB power overload
due to a hardware or
wiring issue.
Clear alarms, check
LNB and wiring. Notify
Cisco customer support
if the problem persists.
Minor LNBPS: Off
DiSEqC
HW Fault
DiSEqC Hardware
Fault
Unable to send DiSEqC
commands to external
equipment. due to a
hardware issue.
Clear alarms, check
LNB and wiring. Notify
customer support if the
problem persists.
Ensure LNB power is on
(even if using external
LNB power) and
DiSEqC is enabled.
Minor None. It automatically
clears after a few
seconds.
Signal
Quality
Audio Muted due
to RF noise
RF Signal quality is
poor due to interference
or signal level issues.
Check RF settings,
re-aim dish, and add
signal amplifier.
Minor Audio Unmuted
Signal
Quality
Unstable RF
Signal
Signal lock status is
toggling frequently.
Check RF settings,
re-aim dish, and add
signal amplifier.
Minor Signal Quality Fault
Cleared
Signal
Quality
Poor Quality RF
Signal
Signal is locked but
BER is beyond muting
threshold.
Check RF settings,
re-aim dish, and add
signal amplifier.
Minor Signal Quality Fault
Cleared
Transport
Processing
PTI lockup Programmable transport
input module stopped
processing any data
packet. due to a
software issue.
Clear alarms, reset unit,
and notify Cisco
customer support if the
problem persists
Minor PTI running
DL
Write/Erase
Fault
APP Flash Write
Failed
Downloaded
application CRC check
failed or failed to write
application to flash.
None. Fault will reset in
30 seconds. Notify
customer support if the
problem persists.
Major None.
Boot Host KB not accessible KB is not detected by
Boot code due to a
hardware issue.
Clear alarms, reset unit,
and notify customer
support if the problem
persists.
Major
Boot Host FLASH Not Found Flash memory not
detected due to a
hardware issue.
Clear alarms, reset unit,
and notify customer
support if the problem
persists.
Major
Boot Host BOOT Invalid Boot software cannot be
read from memory
correctly due to a
hardware issue.
Clear alarms, reset unit,
and notify customer
support if the problem
persists.
Major BOOT passed
Alarm Set Message Cause Remedy Severity Clear Message

Cisco D9865 Specifications

General

Brand	Cisco
Model	D9865
Category	Receiver
Language	English