Getting support: Helpdesk
98-150471-A02 Chapter 8: Service 8-3
The Event list page shows a detailed list of active events and notifications including the
time of the first occurrence, ID and severity of the event message, and a short text
describing the error. Active events are cleared from the event list when the error is cleared.
They are moved to the section Notifications and are displayed for 24 hours. All entries in
the section Notifications are cleared automatically after 24 hours and after restart of the
system.
For a list of all events with description, error code (ID), explanation and remedy see List of
events with explanation and remedy on page C-1.
Self test
You can start a self test of the SAILOR 900 VSAT High Power. The self test checks all vital
parts of the antenna and ACU. If a malfunction is detected, the unit provides system
messages with a description of the failing test. This is indicated by in the icon bar and in the
ACU display. All system messages are listed in System messages on page G-1.
You can start a self test of the SAILOR 900 VSAT High Power ADU and ACU.
1. Click Self test in the HELPDESK page.
2. Click the menu item
Self test.
Reset to factory defaults
You can reset the SAILOR 900 VSAT High Power ADU and ACU to factory defaults. See To
reset to factory default on page 6-45.
Warning! The SAILOR 900 VSAT High Power will
reboot to perform the self test. Rebooting the ACU
will terminate all existing connections.
Warning! Reset to factory default will delete all
settings, including satellite and modem profiles,
blocking zones, network setup, user permissions and
ACU display brightness settings.
SAILOR900HP.book Page 3 Monday, July 18, 2016 12:44 PM
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