Entron EN1000 series

ENTRON Controls, LLC. • 700120S • Page 137
12.0 ENTRON LIMITED WARRANTY AND FACTORY SERVICE
ENTRON Controls, LLC., warrants that all ENTRON control panels, EXCEPT Mid-frequency
Inverter controls, silicon controlled rectifiers (SCRs), insulated gate bipolar transistors (IGBTs),
SCR and IGBT assemblies, circuit breakers, and electro-mechanical contactors, are free of
manufacturing defects for a period of TWO YEARS from the date of original purchase and, in
the event of a manufacturing defect, ENTRON will repair or replace, at its discretion, the defective
part without any cost for parts or labor.
All silicon controlled rectifiers, SCR and IGBT assemblies, circuit breakers, and electro-
mechanical contactors in ENTRON control panels are covered by a limited warranty from
the original manufacturer. If these parts fail because of a manufacturing defect, they will not
be repaired or replaced by ENTRON, but will be returned by ENTRON to the original
manufacturer in accordance with said manufacturer’s warranty.
ENTRON Controls, LLC., warrants that all Mid-frequency Inverter controls are free of
manufacturing defects for a period of ONE YEAR from the date of original purchase and, in
the event of a manufacturing defect, ENTRON will repair or replace, at its discretion, the defective
part without any cost for parts or labor.
To obtain repairs or replacement parts under this warranty, the defective parts must be returned,
prepaid, to ENTRON Controls, LLC., 1402 S. Batesville Road, Greer, SC 29650. Please send
your repair to the attention of “Service” with a description of the problem you are experiencing,
contact person and phone number.
EXCLUSIONS: This warranty does not cover damage by accident or misuse, unauthorized
repair or modification to any control assembly by the customer.
IMPORTANT NOTE: The warranty period is considered from the date of shipment and
is tracked by a serial number code.
USE OF OUT OF WARRANTY REPAIR SERVICE:
To obtain service for any printed circuit board assembly or welding control after the warranty
period, send the assembly or control, prepaid, to ENTRON Controls, LLC., and ENTRON will
repair the printed circuit board assembly or control and return it to you without further warranty.
Additional service charges will be invoiced at time of shipment.
Your ENTRON Controls, LLC., Original Equipment
Manufacturers (OEMs), Dealers and Distributors are
your first response contact to secure technical
assistance on control or welding problems. Should they
be unable to assist you, please contact your ENTRON
sales representative or the factory directly. Contact
the factory at 864-416-0190.