Troubleshooting 361
Blank areas appear at the bottom
of each page or on other pages,
with a small strip of text at the
top.
You may have chosen the wrong paper settings in the user option setting.
See also:
• "Supported Print Media" on page 125
The printer will not send or
receive faxes.
Ensure that the region code is set correctly under (System)
→
Admin Menu
→
Fax Settings
→
Region.
Check the Dialing Type for PB, DP(10PPS) or DP(20PPS).
Check that the cables are connected properly.
If the telephone line cord is connected to the printer via any device such as an
answering machine and a computer, remove the device and directly connect the
telephone line cord to the printer.
An error often occurs during a fax
transmission or reception.
Reduce the modem speed under (System)
→
Admin Menu
→
Fax Settings
→
Modem Speed.
The printer receive faxes, but it
does not print.
Check the toner level.
Ensure that there is paper in the paper tray.
Ensure that Sent Fax Fwd is set to Off.
Ensure that Junk Fax Filter is set to Off.
Ensure that SecureReceiveSet is set to disabled.
Execute Initialize NVM.
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