ACUIX™ PTZ High Speed Analog Dome Installation and Configuration Guide
Document 800-05662 Rev C 129
06/10
The Lens is Out of Optical Focus
Caution Use extreme caution when cleaning the lens and dome so you do not
scratch the optical surfaces.
1. Verify the lens cap is not on the camera. A translucent cap may be in place and
could blur the video if not removed.
2. Send the dome to Preset 98. This special preset resets the camera lens.
3. This can also be caused by dirt, oil, grease, fingerprints, and so on, that have
accumulated on the lens or lower dome. Check the lens and dome and clean them,
if needed.
a. Prepare a washed-out cotton cloth or lens cleaning paper with alcohol or lens
cleaning liquid.
b. Clean by moving spirally from the lens center towards its rim.
c. Repeat until completely clean.
Video Is Inverted or of Poor Quality (Video over UTP Only)
• Swap the video + and video - wires of the UTP cabling on the video connections at
one end only; either the dome terminations or the monitor terminations.
• Adjust the video Lift and Gain PWM settings using the OSD. The lift setting boosts
the high frequency in the video to compensate for high frequency losses caused by
capacitive roll-off of the cable distance. The gain setting amplifies the video to
compensate for the resistance of the cable.
There is Video, but No Control of the Dome
Caution If a camera model is physically changed in a dome, the configurations
stored in the camera memory revert to the default settings. In order to
load the previous configurations to the new dome requires two domes
with the exact same camera model, for example configurations can only
be transferred between one HDXA to another HDXA and not an HDXJ.
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