Control panel message Description Recommended action
motors: M1301 Paddle motor, and M1303
Feed Motor.
3. Check connections J1314 and J1313
on the stapler/stacker control board.
4. If none of the above corrects the
problem, replace the stapler/stacker
unit.
65.12.02 Output Device Failure Jogger-motor malfunction. The jogger
home position could not be sensed by
sensor PS1304.
This signal is generated by sensor PS1304
(jogger home-position sensor). Sensor
PS1304 is located on the jogger assembly
and can be accessed after removing the
front, rear, and top covers of the stapler/
stacker.
1. Check for anything that might be
obstructing or restricting the
movement of the jogger guides.
2. Inspect PS1304 for the correct
mounting and secure wiring
connections. Also check for damage.
If there is damage, go to step 5.
3. Clean PS1304 by gently blowing air
into the sensor.
4. Check connectors J1302 and J1311
on the stapler/stacker driver board.
5. If none of the above corrects the
problem, replace the jogger guide
assembly.
6. If none of the above corrects the
problem, replace the stapler/stacker
unit.
65.12.03 Output Device Failure Staple-motor malfunction. The staple motor
was unable to return to the home position
as read by sensor PHOl1.
This signal is generated by sensor PHOl1
(stapler home-position sensor). PHOl1 is
located in the stapler assembly and cannot
be serviced. If the stapler drive does not
return to home position (HP) during the
normal cycle, the stapler/stacker driver
signals M1304 (stapler motor) to rotate
once in reverse. If the HP signal is not
detected, the stapler/stacker driver sends a
signal to the formatter that the staple motor
has malfunctioned.
1. Check for a staple jam in the stapler;
remove any jammed staples.
2. Check the wiring connections at the
stapler assembly.
3. If none of the above corrects the
problem, replace the stapler assembly.
4. Check connector J1312 on the stapler/
stacker driver board.
5. If none of the above corrects the
problem, replace the stapler/stacker
unit.
65.12.34 Output Device Failure Cooling fan failure.
This failure is detected by the stapler/
stacker control board. If the rotation speed
of the cooling fan is not normal for 5
seconds or longer, the stapler/stacker
control board notifies the formatter of the
problem.
1. Inspect the fan to make sure nothing
is obstructing the fan rotation.
2. Clean the fan blades of any dust
accumulation.
3. Check connector J1309 on the stapler/
stacker driver board.
4. If none of the above corrects the
problem, replace the stapler/stacker
unit.
ENWW Solve stapler/stacker problems 447
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