Juniper EX3200 Hardware Guide

For each of these FRUs, you must remove the FRU from the switch chassis to see the
FRU’s serial number ID label.
•
Power Supply—The serial number ID label is on the top of the power supply. See
“Removing a Power Supply from an EX3200 Switch” on page 192.
•
Fan tray—The serial number ID label is on the back of the fan tray. See “Removing a
Fan Tray from an EX3200 Switch” on page 188.
•
Uplink module—The serial number ID label is on the circuit board. See “Removing an
Uplink Module from an EX3200 Switch” on page 197.
Related
Documentation
Contacting Customer Support to Obtain Return Material Authorization on page 213•
• Returning an EX3200 Switch or Component for Repair or Replacement on page 211
Contacting Customer Support to Obtain Return Material Authorization
If you are returning a device or hardware component to Juniper Networks for repair or
replacement, obtain a Return Material Authorization (RMA)number from Juniper Networks
Technical Assistance Center (JTAC).
After locating the serial number of the device or hardware component you want to return,
open a Case with Juniper Networks Technical Assistance Center (JTAC) on the Web or
by telephone.
Before you request an RMA number from JTAC, be prepared to provide the following
information:
•
Your existing case number, if you have one
•
Serial number of the component
•
Your name, organization name, telephone number, fax number, and shipping address
•
Details of the failure or problem
•
Type of activity being performed on the device when the problem occurred
•
Configuration data displayed by one or more show commands
You can contact JTAC 24 hours a day, seven days a week on the Web or by telephone:
•
Case Manager at CSC: http://www.juniper.net/cm/
•
Telephone: +1-888-314-JTAC1-888-314-5822, toll free in U.S., Canada, and Mexico
NOTE: For international or direct-dial options in countries without toll free
numbers, see http://www.juniper.net/support/requesting-support.html.
If you are contacting JTAC by telephone, enter your 11-digit case number followed by the
pound (#) key for an existing case, or press the star (*) key to be routed to the next
available support engineer.
213Copyright © 2016, Juniper Networks, Inc.
Chapter 20: Contacting Customer Support and Returning the Chassis or Components

Juniper EX3200 Specifications

General

Model	EX3200
Rack Units	1U
Layer Support	Layer 2 and Layer 3
Junos OS	Yes
Maximum VLANs	4093
DRAM	512 MB
Flash Memory	256 MB
Ports	24 or 48
Uplink Ports	4 SFP
Power Supply	AC or DC
MAC Address Table Size	16, 000 entries
Dimensions (W x D x H)	17.4 x 14.4 x 1.7 inches
Weight	12.3 lb (5.6 kg)
Operating Temperature	0°C to 40°C
Operating Humidity	10% to 85% (non-condensing)