Juniper EX3200

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PART 5

Troubleshooting

•

Alarms and Syslog Messages on page 219

•

Troubleshooting Switch Components on page 231

217Copyright © 2016, Juniper Networks, Inc.

Table of Contents

Default Chapter3
- Table of Contents3
- About the Documentation17
- Overview23
Chapter 1 System Overview25
- System Overview25
  - EX3200 Switches Hardware Overview25
    - EX3200 Switches25
- EX3200 Switch Models26
- Power over Ethernet (Poe) Ports26
- Uplink Modules26
- EX3200 Switch Hardware and CLI Terminology Mapping27
- Table 3: EX3200 Switch Models27
- Table 4: CLI Equivalents of Terms Used in Documentation for EX320027
- Switches28
Chapter 2 Chassis Components and Descriptions29
- Chassis Physical Specifications for EX3200 Switches29
- Table 5: Physical Specifications of the Switch Chassis29
- Field-Replaceable Units in EX3200 Switches30
- Front Panel of an EX3200 Switch31
- Chassis Components and Descriptions31
Chapter 3 Cooling System and Airflow49
- Cooling System and Airflow in an EX3200 Switch49
Chapter 4 Power Supplies51
- DC Power Supplies52
- Figure 16: 320 W AC Power Supply52
- Figure 17: 600 W and 930 W AC Power Supplies52
- Poe Power Budget and AC Power Supplies53
- Figure 18: DC Power Supply53
- AC Power Supply Leds in EX3200 Switches54
- Table 12: Power Supply Rating and Poe Power Budget for EX3200 Switch54
- Table 13: AC Power Supply Leds54
- DC Power Supply Leds in EX3200 Switches55
- Table 14: DC Power Supply Leds55
- Power Supplies51
  - Power Supply in EX3200 Switches51
    - AC Power Supplies51
Chapter 5 Viewing System Information57
- Dashboard for EX Series Switches57
- Site Planning, Preparation, and Specifications77
  - Preparation Overview77
Chapter 6 Preparation Overview79
- Environmental Requirements and Specifications for EX Series Switches80
- Table 32: EX Series Switch Environmental Tolerances81
- General Site Guidelines84
- Site Electrical Wiring Guidelines85
- Table 33: Site Electrical Wiring Guidelines85
- Rack Requirements86
- Table 34: Rack Requirements and Specifications86
- Cabinet Requirements87
- Requirements for Mounting an EX3200 Switch on a Desktop or Wall87
- Preparation Overview79
  - Site Preparation Checklist for EX3200 Switches79
  - Table 31: Site Preparation Checklist79
Chapter 7 Power Specifications and Requirements91
- AC Power Cord Specifications for EX3200 Switches92
- Figure 21: AC Plug Types93
- Table 38: AC Power Cord Specifications93
- Calculating the EX Series Switch Fiber-Optic Cable Power Budget94
- Calculating the EX Series Switch Fiber-Optic Cable Power Margin94
- Power Specifications and Requirements95
- Table 39: Estimated Values for Factors Causing Link Loss95
- Power Specifications and Requirements91
Chapter 8 Transceiver and Cable Specifications97
- Pluggable Transceivers Supported on EX3200 Switches97
- Table 40: Optical Interface Support and Copper Interface Support for Gigabit Ethernet SFP Transceivers in EX3200 Switches98
- Transceiver and Cable Specifications99
- Table 41: Optical Interface Support for Fast Ethernet SFP Transceivers in EX3200117
- Table 42: Optical Interface Support for Gigabit Ethernet SFP+ Transceivers in123
- Table 43: Optical Interface Support for Gigabit Ethernet XFP Transceivers in128
- Pluggable Transceivers Supported on EX Series Switches131
- SFP+ Direct Attach Copper Cables for EX Series Switches133
- Management Cable Specifications137
- Understanding EX Series Switches Fiber-Optic Cable Signal Loss, Attenuation138
Chapter 9 Pinout Specifications141
- USB Port Specifications for an EX Series Switch142
- RJ-45 Management Port Connector Pinout Information143
- Port, QSFP+ Port, SFP+ Port, and SFP Port Connector Pinout Information143
- Table 48: RJ-45 Management Port Connector Pinout Information143
- Table 49: 10/100/1000BASE-T Ethernet Network Port Connector Pinout144
- Table 50: SFP Network Port Connector Pinout Information144
- Table 51: SFP+ Network Port Connector Pinout Information145
- Table 52: QSFP+ Network Port Connector Pinout Information146
- RJ-45 to DB-9 Serial Port Adapter Pinout Information148
- Uplink Modules Connector Pinout Information for EX3200 Switches148
- Table 53: RJ-45 to DB-9 Serial Port Adapter Pinout Information148
- Table 54: Uplink Modules Connector Pinout Information149
- Part 3 Initial Installation and Configuration157
- Pinout Specifications141
  - Console Port Connector Pinout Information141
  - Table 47: Console Port Connector Pinout Information141
Chapter 10 Unpacking the Switch159
- Unpacking an EX3200 Switch159
- Parts Inventory (Packing List) for an EX3200 Switch160
- Figure 23: Unpacking an EX3200 Switch160
- Registering Products-Mandatory for Validating Slas161
- Table 55: Packing List for an EX3200 Switch161
Chapter 11 Installing the Switch163
- Installing and Connecting an EX3200 Switch163
- Mounting an EX3200 Switch164
- Mounting an EX3200 Switch on a Desk or Other Level Surface165
- Figure 24: Attaching Rubber Feet to an EX3200 Switch Chassis165
- Mounting an EX3200 Switch on Two Posts in a Rack or Cabinet166
- Figure 25: Attaching the Mounting Bracket to the Side Panel of the Switch167
- Mounting an EX3200 Switch on Four Posts in a Rack or Cabinet168
- Figure 26: Mounting the Switch on Two Posts in a Rack168
- Figure 27: Attaching the Front-Mounting Bracket to the Side Mounting-Rail170
- Figure 28: Attaching the Side Mounting-Rail to the Switch Chassis170
- Figure 29: Mounting the Switch to the Front Posts in a Rack171
- Figure 30: Sliding the Rear Mounting-Blades into the Side-Mounting Rail171
- Mounting an EX3200 Switch in a Recessed Position in a Rack or Cabinet172
- Mounting an EX3200 Switch on a Wall172
- Figure 31: Attaching Wall-Mount Brackets to the Switch Chassis173
- Installing and Removing EX3200 Switch Hardware Components174
- Figure 32: Mounting the Switch on a Wall174
Chapter 12 Connecting the Switch to Power177
- Connecting Earth Ground to an EX Series Switch177
Chapter 13 Switch180
- Figure 33: Connecting the Grounding Lug to a Switch Mounted on Four Posts of181
- Connecting AC Power to an EX3200 Switch183
- Connecting DC Power to an EX3200 Switch185
- Figure 35: Connecting the AC Power Cord Retainer Clip to an AC Power Supply in an EX3200 Switch185
- Figure 36: Connecting an AC Power Cord to an AC Power Supply in an EX3200 Switch185
- Figure 37: DC Power Supply in an EX3200 Switch185
- Figure 38: Removing the Terminal Block Cover from a DC Power Supply187
- Figure 39: Securing Ring Lugs to the Terminals on the DC Power Supply188
- Connecting the Switch to the Network189
Chapter 14 Performing Initial Configuration193
- EX3200 Default Configuration193
- Models193
- Connecting and Configuring an EX Series Switch (CLI Procedure)197
- Connecting and Configuring an EX Series Switch (J-Web Procedure)200
- Figure 46: LCD Panel in an EX3200, EX4200, EX4500, EX4550, or EX8200202
- Figure 47: LCD Panel in an EX4300 Switch202
- Configuring the LCD Panel on EX Series Switches (CLI Procedure)205
Chapter 15 Replacing Cooling System Component209
- Installing a Fan Tray in an EX3200 Switch209
- Figure 48: Installing a Fan Tray in an EX3200 Switch209
- Removing a Fan Tray from an EX3200 Switch210
- Figure 49: Removing a Fan Tray from an EX3200 Switch210
Chapter 16 Replacing Power Supply213
- Installing a Power Supply in an EX3200 Switch213
- Removing a Power Supply from an EX3200 Switch214
- Figure 50: Installing a Power Supply in an EX3200 Switch214
- Figure 51: Removing a Power Supply from the Switch216
Chapter 17 Replacing Uplink Module217
- Installing an Uplink Module in an EX3200 Switch217
- Removing an Uplink Module from an EX3200 Switch219
- Figure 52: Installing an Uplink Module in an EX3200 Switch219
- Figure 53: Sliding the Screwdriver to the Narrow Part of the Keyhole220
- Figure 54: Removing an Uplink Module from an EX3200 Switch221
Chapter 18 Replacing Transceiver223
- Removing a Transceiver225
- Figure 55: Installing a Transceiver225
- Figure 56: Removing an SFP, SFP+, XFP, or a QSFP+ Transceiver227
- Replacing Transceiver223
  - Installing a Transceiver223
Chapter 19 Maintaining and Replacing Fiber-Optic Cable229
- Connecting a Fiber-Optic Cable229
- Disconnecting a Fiber-Optic Cable from a Device230
- Figure 57: Connecting a Fiber-Optic Cable to an Optical Transceiver Installed in230
- Maintaining Fiber-Optic Cables231
Chapter 20 Contactingcustomersupportandreturningthe Chassisor233
- Components233
- Returning an EX3200 Switch or Component for Repair or Replacement233
- Locating the Serial Number on an EX3200 Switch or Component233
- Contacting Customer Support to Obtain Return Material Authorization235
- Packing an EX3200 Switch or Component for Shipping236
  - Packing an EX3200 Switch for Shipping237
  - Packing EX3200 Switch Components for Shipping237
- Part 5 Troubleshooting239
- Troubleshooting239
Chapter 21 Alarms and Syslog Messages241
- Understanding Alarm Types and Severity Levels on EX Series Switches241
- Table 58: Alarm Terms241
- Chassis Component Alarm Conditions on EX3200 Switches242
- Table 59: Chassis Component Alarm Conditions on EX3200 Switches243
- Checking Active Alarms with the J-Web Interface247
- Monitoring System Log Messages248
- Table 60: Summary of Key Alarm Output Fields248
- Table 61: Filtering System Log Messages249
- Table 62: Viewing System Log Messages250
Chapter 22 Troubleshooting Switch Components253
- Troubleshooting Network Interfaces on EX3200 Switches253
  - The Interface on One of the Last Four Built-In Network Ports in an EX3200 Switch (for Example, Interface Ge-0/0/23) Is down253
  - The Interface on the Port in Which an SFP or SFP+ Transceiver Is Installed in an SFP+ Uplink Module Is down254
- Troubleshooting Uplink Module Installation or Replacement on EX3200254
- Safety and Compliance Information257
Chapter 23 General Safety Guidelines and Warnings259
- Definitions of Safety Warning Levels260
- Qualified Personnel Warning262
- Warning Statement for Norway and Sweden263
Chapter 24 Fire Safety Requirements265
Chapter 25 Installation and Maintenance Safety Information267
- Installation Instructions Warning267
- Chassis Lifting Guidelines268
- Restricted Access Warning268
- Ramp Warning270
- Rack-Mounting and Cabinet-Mounting Warnings270
- Wall-Mounting Warning for EX3200 Switches274
- Grounded Equipment Warning274
Chapter 26 Radiation and Laser Warnings277
- Radiation from Open Port Apertures Warning277
- Laser and LED Safety Guidelines and Warnings278
Chapter 27 Maintenance and Operational Safety Warnings283
- Maintenance and Operational Safety Guidelines and Warnings283
Chapter 28 Electrical Safety Guidelines and Warnings289
- General Electrical Safety Guidelines and Warnings289
- Action to Take after an Electrical Accident290
- Prevention of Electrostatic Discharge Damage291
- AC Power Electrical Safety Guidelines292
- Figure 59: Placing a Component into an Antistatic Bag292
- AC Power Disconnection Warning293
- DC Power Electrical Safety Guidelines for Switches294
- DC Power Disconnection Warning297
- DC Power Grounding Requirements and Warning298
- DC Power Wiring Sequence Warning299
- DC Power Wiring Terminations Warning301
- Multiple Power Supplies Disconnection Warning302
- TN Power Warning302
Chapter 29 Agency Approvals and Compliance Statements305
- Agency Approvals for EX Series Switches305
- Compliance Statements for EMC Requirements for EX Series Switches306
- Compliance Statements for Acoustic Noise for EX Series Switches310

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