Error code Description Action
202.33 Paper fed from tray 3 never reached the sensor
(fuser exit).
See
“Sensor (fuser exit) jam at leading edge
service check” on page 85.
202.35 Paper fed from tray 3 never cleared the sensor
(fuser exit).
See
“Sensor (fuser exit) jam at trailing edge
service check” on page 86.
202.43 Paper fed from tray 4 never reached the sensor
(fuser exit).
See
“Sensor (fuser exit) jam at leading edge
service check” on page 85.
202.45 Paper fed from tray 4 never cleared the sensor
(fuser exit).
See
“Sensor (fuser exit) jam at trailing edge
service check” on page 86.
202.91 Paper remains detected at the sensor (fuser exit)
after the printer is turned on.
See
“Sensor (fuser exit) static jam service check”
on page 87.
202.93 The sensor (fuser exit) detected a jam during or
after a flush action.
221 paper jam messages
Error code Description Action
221.91 Paper remains detected at the sensor (narrow
media) after the printer is turned on.
See
“Sensor (narrow media) static jam service
check” on page 88.
Sensor (fuser exit) jam at leading edge service check
Action Yes No
Step 1
Make sure that the paper is loaded properly. Use the
recommended paper. See
“Avoiding jams” on page 71.
Does the problem remain?
Go to step 2. The problem is
solved.
Step 2
a Enter the Diagnostics menu, and then navigate to:
Input tray quick print
b Do feed tests from
dierent
trays. Check if the same error
occurs.
Does the same problem remain?
Go to step 3. Go to step 7.
Step 3
Check if the fuser cam is functional and free of damage.
Is the fuser cam functional and free of damage?
Go to step 5. Go to step 4.
Step 4
Replace the fuser cam. See
“Fuser actuator removal” on
page 231.
Does the problem remain?
Go to step 5. The problem is
solved.
7018
Diagnostics and troubleshooting
85
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