MERLIN LEGEND Communications System Release 6.1
Feature Reference
555-661-110
Issue 1
August 1998
Features
Page 100Call Waiting
Telephone Differences 3
Queued Call Consoles 3
Call Waiting cannot be used on QCCs; the calls are already queued. The operator
releases a call to a busy extension either by selecting
&DPS2Q from the display or
by pressing the Release button. If Camp-On is used, the call does not return to
the QCC queue until the Camp-On return interval expires. If the operator presses
the Release button, the extension being called receives the call-waiting tone (not
Camp-On), and the call returns to the QCC queue when the transfer return
interval expires.
If the system is programmed for Automatic Extended Call Completion, a QCC
operator must press the Start button to use Camp-On, then dial the extension
manually, activate Camp-On, and press Release. If the operator presses a DSS
button, the transfer is automatically completed and Camp-On cannot be used.
Other Multiline Telephones 3
If a multiline telephone does not have an SA Originate Only or ICOM Originate
Only button assigned or available, the user cannot pick up the waiting call. To pick
up the call, the user presses an available SA Originate Only or ICOM Originate
Only button, presses the Feature button, and dials

.
If either Transfer or Camp-On is used to transfer a call to a busy extension, the
call is placed in the call-waiting queue and the caller hears the call-waiting tone,
whether or not the extension has the Call Waiting feature activated.
Single-Line Telephones 3
If a single-line telephone user presses and releases the Recall or Flash button—
or on a telephone without positive disconnect, presses and releases the
switchhook—after picking up a waiting call, the picked-up call is disconnected and
the user is reconnected to the original call. If the user hangs up after picking up a
waiting call, the picked-up call is disconnected and transfer is initiated for the first
call; the original call goes on hold and transfer return applies.
Feature Interactions 3
Basic Rate Interface Call Waiting is provided on BRI lines at extensions so programmed. The
call-waiting tone at an extension is not blocked by the BRI lines.
Callback When Automatic Callback is used to queue a call at an extension that has
Call Waiting, Callback overrides Call Waiting. The user with Call Waiting
does not hear the call-waiting tone, and the call is queued until the
extension becomes available.
When Selective Callback is used to queue a call at an extension that has
Call Waiting, the user with Call Waiting hears the call-waiting tone and the
call is queued until the extension becomes available.
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