Lucent Technologies MERLIN LEGEND Release 6.1 - Page 474

MERLIN LEGEND Communications System Release 6.1
Feature Reference 555-661-110
Issue 1
August 1998
Features
Page 425Messaging
If a single-line telephone sends a message to a nondisplay telephone user and
there is no voice messaging system, the caller receives
no error indication, and no
message is sent.
If the receiver’s message box is full or the receiver uses a single-line telephone or
a multiline telephone without a display, the caller hears a beep indicating that the
message has not been left.
To cancel a message sent, lift the handset and dial
and the extension
number where the message was left.
Single-line telephone users without a Message LED hear a stutter dial tone when
a message is waiting. A single-line telephone user cannot respond to messages
by using feature codes. Normally, if a single-line telephone has a Message LED, it
is turned off by an operator. However, a single-line user can turn off the Message
LED by lifting the handset and (while listening to inside dial tone) dialing
.
Check with all message sources (system operator, fax, voice messaging) before
turning off the LED.
Feature Interactions 29
Barge-In If Barge-In is used to contact a user with a posted message, the caller’s
telephone does not display that message.
Centralized Voice
Messaging
A Leave Word Calling message cannot be sent to a non-local extension.
If a user with a display telephone tries to send a message to a telephone
that has coverage to Centralized Voice Messaging, no message is sent,
but the display on the sender’s telephone reads that the message
was
sent. The Message-Waiting light is not lit, and no error beep sounds.
MLX display telephone users cannot use Return Call across a private
network; therefore, Return Call cannot be used with Centralized Voice
Messaging.
Digital Data Calls Messaging features are not available for data or video extensions, but
can be used by telephones at these workstations.
Directories When an Extension Directory is used to call a co-worker with a posted
message, the posted message is not displayed on the caller’s telephone.
Direct Station
Selector
When an operator presses the Message Status button on a DSS adjunct,
the LEDs on the DSS reflect only messages left by an operator’s using
the Send/Remove Message feature and not messages left by any user
(including an operator) using the Leave Message feature.
Display When users try to send messages to an extension with a full message
box, they see
0HVVDJH%R[)XOOon the display. When a user tries to
retrieve messages and the message box is empty,
1R0HVVDJHV appears.
When a user has a message from a local co-worker, the display shows
the name or extension number (if no label is programmed) of the caller
and, on MLX telephones, the time and date the message was left. An
unread message is marked with an asterisk (
).