MERLIN LEGEND Communications System Release 6.1
Feature Reference
555-661-110
Issue 1
August 1998
Features
Page 480Pickup
Personal Lines If a call received on a personal line is transferred to another user who
receives the call on an SA or ICOM button and then puts the call on hold,
another user who shares the personal line cannot select the shared
personal line button to pick up the call. If the user who received the
transfer and put the call on hold cannot return to the call, another user
must use Line Pickup to pick up the call. For example, an operator can
take a message and then disconnect the caller.
Service Observing In Release 6.1 and later systems, when an extension answers a call by
using Pickup, the call can be observed.
SMDR The extension of a user who picks up a call by using Pickup is shown on
the SMDR report.
System Access/
Intercom Buttons
If Pickup is used to answer a call ringing at an SA or Shared SA button,
the call is removed from the ringing telephone and moves to the SA or
SSA button used to pick up the call. The green LED turns on next to the
SA button used to answer the call and next to all SSA buttons
programmed for that specific button.
An
inside
call ringing at an SA or SSA button can be picked up at another
telephone. All associated SA and SSA buttons go idle.
Transfer A transferred call can be answered by using Pickup.
UDP Features In Release 6.0 and later systems (Hybrid/PBX mode only), a call at a non-
local extension cannot be picked up in the local system.
To Next Page
Loading...
