MERLIN LEGEND Communications System Release 6.1
Feature Reference
555-661-110
Issue 1
August 1998
Features
Page 646Station Message Detail Recording (SMDR)
Park If an incoming call was parked but not picked up by the other extension,
the extension of the user who activated Park is shown in the STN field of
the SMDR record for the call. If an incoming call was parked and picked
up by the destination extension, the destination extension is shown in the
STN field of the SMDR report.
Pickup The extension of a person answering a call and using Pickup is shown on
the SMDR report. In Release 4.2 and later systems when the Talk Time
option is enabled, picked-up Auto Login or Auto Logout calling group calls
are reported following the same rules that apply to other incoming calls for
Auto Login or Auto Logout calling groups.
Pools For outgoing calls made by using a pool, the line/trunk selected by the
system is reported on the SMDR report.
Power-Failure
Transfer
During a commercial power failure, all calls are dropped and no SMDR
records are generated for calls made using a power-failure telephone.
Primary Rate Interface
and T1
The line/trunk number of a PRI line is shown in the LINE field of the
SMDR report. The restriction code for the FTS 2000 network is shown in
the ACCOUNT field.
For outgoing calls in releases prior to 2.1, call timing begins when the PRI
line is selected. The CALLED NUMBER field shows the number dialed by
the user before any digits were manipulated by ARS or PRI tables
(Network Selection Table, Special Services Selection Table, or
Call-by-Call Services Table). In Release 2.1 and later systems, call timing
begins when the call was answered at the far end. Therefore, calls that
were not answered are not recorded.
Recall/Timed Flash If a multiline telephone user presses the Recall button to get a new dial
tone, SMDR timing stops for the previous call and begins for a new call.
Remote Access Remote access calls are recorded only if SMDR is programmed to track
incoming calls. If a barrier code is entered, the barrier code number
(01–16) appears in the ACCOUNT field of the report, preceded by
. If the caller uses remote access to dial an extension and the call
is answered, the extension number is shown in the STN (station) field. If
the call is not answered at the extension, the STN field is blank.
If no barrier code is required, the ACCOUNT field contains
.
Beginning with Release 3.0, if the caller provides an invalid or incomplete
barrier code for three attempts, either
 or 16 zeros are recorded in
the ACCOUNT field. If the connection is broken before the third try, the
ACCOUNT field contains
. If the caller hangs up after the third
attempt, but before receiving reorder tone, the ACCOUNT field may
contain either
 or 16 zeros. If the caller hangs up after the third try
and after receiving reorder tone, the ACCOUNT field contains 16 zeros.
If the caller uses remote access to dial out on a line/trunk, the STN field
on the first SMDR record is blank. A second record is created for the
outgoing call.
Saved Number Dial Using Saved Number Dial, all outside calls exceeding the minimum call
length are recorded on the SMDR report.
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