MERLIN LEGEND Communications System Release 6.1
Feature Reference
555-661-110
Issue 1
August 1998
Applications
Page I-39MERLIN LEGEND Reporter
I
Group Calling Calls to calling groups are associated with the first extension to handle
the call. If the call is answered by the calling group delay announcement
device and the caller hangs up, the extension for the delay
announcement device is recorded on the record. Timing for an incoming
call to an Auto Login or Auto Logout calling group (assuming that the Talk
Time option is enabled) begins when a call arrives at the system. If the
caller hangs up while listening to a delay announcement, the call is
associated with the extension of the delay announcement device
Incoming calls that go to an overflow receiver or to an extension not in the
calling group are reported as such.
Last Number Dial All calls made to outside numbers using Last Number Dial are recorded.
Multi-Function
Module
A Multi-Function Module (MFM) is treated as an MLX telephone on
reports.
The system waits until the end of dialing before sending a connect
message to the MFM. Any digits dialed after the connect message is
received are not recorded.
Paging Paging calls are not reported.
Park If an incoming call is parked but is not picked up by the other extension,
the extension of the user who activated Park is recorded. If an incoming
call is parked and picked up by the destination extension, the destination
extension is recorded.
Personal Lines If a personal line is assigned to an Auto Login or Auto Logout calling
group and is shared by extensions that do not belong to that group, the
report marks call records answered by a non-group extension.
Pickup The extension of the person answering the call and using Pickup is shown
on the report.
Pools For outgoing calls made by using a pool, the line/trunk selected by the
system is reported.
Power Failure
Transfer
During a commercial power failure, all calls are disconnected and no
records are generated for calls made using a Power Failure Transfer
telephone.
Recall/Timed Flash If a multiline telephone user presses the Recall button to get a new dial
tone, timing is stopped for the previous call and timing begins for a new
call.
Remote Access If a remote access barrier code is entered for an incoming call and then
an account code is entered, only the account code (not the barrier code
ID) appears on the report.
If the caller uses Remote Access to dial out on a line or trunk, the
extension information is blank on the first record and a second record is
generated for the outgoing call.
Saved Number Dial All calls made to outside numbers using Saved Number Dial are
recorded.
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