Mercedes-Benz Command - Problems with the Navigation System

Problem
Possible causes/consequences and M Solutions
A message informs you
that the data medium
containing the digital
map is incompatible
with the vehicle soft-
ware.
The data medium containing the digital map cannot be used for the
update.
X
To confirm the message: press the controller.
X
Remove the data medium.
X
Have the system database checked at an authorized Mercedes-
Benz Center.
Problem
Possible causes/consequences and M Solutions
The map software
update has failed.
The data medium is dirty.
X
Clean the data medium.
X
Restart the update.
The data medium is scratched.
X
Consult an authorized Mercedes-Benz Center.
There is overheating due to excessive temperatures in the vehicle
interior.
X
Wait until the vehicle interior has cooled down.
X
Restart the update.
COMAND's integrated hard disk is defective.
X
Consult an authorized Mercedes-Benz Center.
Problem
Possible causes/consequences and M Solutions
COMAND asks for an
activation code during
the map update.
The digital map is secured with an activation code.
X
Consult an authorized Mercedes-Benz Center.
Problems with the navigation system
109
Navigation
Z