098-00720-000 Revision D1 – February, 2018 SyncServer 600 Series User’s Guide 237
Chapter 7 Maintenance, Troubleshooting & Part Numbers
Troubleshooting
Troubleshooting
LEDs, and System Messages can all be very helpful in troubleshooting the
SyncServer S6x0. Use the Alarms page of the Web GUI to view system messages
or use SNMP trap messages.
Diagnosing the SyncServer S6x0 Reading LED Conditions
Table 7-2 shows the function of the LED indicators on the front panel of the unit.
Note: The SyncServer S6x0 incorporates a system reboot function
(watchdog) if any of the system's software become unresponsive. If
the system's software is unresponsive for 15 minutes, then the
watchdog timer will report an event in the event log (add the actual
event here), and the system will reboot.
Table 7-2. LED Conditions
Indicator Label Description Corrective Action
Clock Status SYNC Green - Time or Frequency clock in
Normal or Bridging state
n/a
Amber - Time or Frequency clock in
Freerun or Holdover state
Use the Web GUI to view
alarm IDs and descriptions,
Admin > Alarms, or expand
the “Alarm(s)” tab to see a
summary of active alarms.
See
Table A-1 in Appendix
A, System Messages
for
corrective actions.
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