240 SyncServer 600 Series User’s Guide 098-00720-000 Revision D1 – February, 2018
Chapter 7 Maintenance, Troubleshooting & Part Numbers
Upgrading the Firmware
Upgrading the Firmware
You can upgrade the firmware using the SyncServer S6x0’s web interface and
software available from Microsemi. When the SyncServer S6x0 is in the firmware
download mode, it prevents all other sessions from making changes to the
configuration. During the upgrade process, no new sessions are allowed. Refer to
SyncServer S6x0 Upgrade below for details on the upgrade process. For releases
after 1.1, if the upgrade process is used to load a previous (older) version of the
software, then the unit will reset the configuration to factory default values.
The current firmware version can be found in the Dashboard > About window.
Upon receipt of any new/repaired equipment, perform the relevant software
upgrade procedure below prior to putting the shelf into service.
SyncServer S6x0 Upgrade
The upgrade process is simple, but there will be Loss of Service (LOS) at reboot.
The upgrade will take approximately 7 minutes to complete. The upgrade process
requires an authorization file in order to proceed. This file verifies that this
SyncServer unit is authorized to upgrade the selected upgrade file.
The SyncServer 6x0 does not contain a battery-backed real time clock. Therefore, it
will always boot up with a default value for the system time. This time will be
updated when it obtains time from a time reference such as GNSS, IRIG, or NTP.
The default value for the date is the software build date. This date will be used for
the first log entries when booting up the unit. The time will change to local time
during the boot-up process if a time zone has been configured.
Caution: To avoid a possible service call, do not issue a command to
the SyncServer S6x0 during an upgrade and do not remove power
from the SyncServer S6x0 during an upgrade. Doing so could corrupt
the flash memory, disabling the SyncServer S6x0.
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