098-00720-000 Revision D1 – February, 2018 SyncServer 600 Series User’s Guide 247
Chapter 7 Maintenance, Troubleshooting & Part Numbers
Returning the SyncServer S6x0
Returning the SyncServer S6x0
You should return the equipment to Microsemi only after you have exhausted the
troubleshooting procedures described earlier in this chapter, or if Microsemi FTD
Services and Support has advised you to return the unit.
Repacking the Unit
Return all units in the original packaging. If the original packaging is not available,
contact Microsemi FTD Services and Support. Use standard packing procedures for
products being returned for repair to protect the equipment during shipment.
Connectors should be protected with connector covers or the equipment should be
wrapped in plastic before packaging. Ensure that the display and connectivity
panels are protected when packaged.
Equipment Return Procedure
To return equipment to Microsemi for repair:
1. Call Microsemi FTD Services and Support at 888-367-7966 (toll-free in USA
only), 408-428-7907, or +49 700 3288 6435 in Europe, Middle East, or Africa to
Kit:
GPS/GLONASS/BeiDou Antenna (112-15202-003)
Mounting Bracket (193-00044-000)
Adapter cable for chassis (060-15202-004)
093-15202-006
Kit:
GPS/GLONASS/BeiDou 1:4 splitter with Two (2) x 3 ft. cables
093-15202-007
Note: The required antenna is TALLYSMAN 32-3372-14-01, 40dB
GNSS Antenna, N connector. Standard cable is LMR-240 or
equivalent. Low loss cable is LMR-400 or equivalent.
Note: Please retain the original packaging for re-shipping the
product. If the original packaging is not available, contact Microsemi
FTD Services and Support for assistance.
Table 7-7. GNSS Antenna Kits & Accessories
Antenna Kit Part Number
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