NETGEAR FVS318G User Manual

7
NETGEAR ProSAFE VPN Firewall FVS318G v2
View the System Status. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 361
View the VPN Connection Status and L2TP Users. . . . . . . . . . . . . . . . . . . . . 370
View the VPN Logs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 372
View the Port Triggering Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 372
View the WAN Port Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 373
View the Attached Devices and the DHCP Log . . . . . . . . . . . . . . . . . . . . . . . 376
Diagnostics Utilities. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 379
Send a Ping Packet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 381
Trace a Route . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 381
Look Up a DNS Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 382
Display the Routing Tables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 383
Capture Packets in Real Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 384
Reboot the VPN Firewall Remotely . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 385
Chapter 9 Troubleshooting
Basic Functioning. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 387
Power LED Not On . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 387
Test LED Never Turns Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 387
LAN or WAN Port LEDs Not On. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 388
Troubleshoot the Web Management Interface . . . . . . . . . . . . . . . . . . . . . . . . . 388
When You Enter a URL or IP Address, a Time-Out
Error Occurs
. . . . . . . . . . . 389
Troubleshoot the ISP Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 389
Troubleshooting the IPv6 Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 391
Troubleshoot a TCP/IP Network Using a Ping Utility. . . . . . . . . . . . . . . . . . . . . 395
Test the LAN Path to Your VPN Firewall . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 395
Test the Path from Your Computer to a Remote Device . . . . . . . . . . . . . . . 396
Restore the Default Configuration
and
Password . . . . . . . . . . . . . . . . . . . . . . . 397
Address Problems with Date and Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 398
Access the Knowledge Base and Documentation. . . . . . . . . . . . . . . . . . . . . . . . 398
Appendix A Default Settings and Technical Specifications
Factory Default Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 400
Physical and Technical Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 405
Appendix B Two-Factor Authentication
Why Do I Need Two-Factor Authentication? . . . . . . . . . . . . . . . . . . . . . . . . . . . 408
What Are the Benefits of Two-Factor A
uthentication? . . . . . . . . . . . . . . . . 408
What Is Two-Factor Authentication? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 408
NETGEAR Two-Factor Authentication Solutions . . . . . . . . . . . . . . . . . . . . . . . . 409
Index

NETGEAR FVS318G Specifications

General

Power requirements	12V DC, 1.5A
Firewall throughput	250 Mbit/s
Maximum data transfer rate	1000 Mbit/s
HTTP performance	6000 transactions/sec
Wi-Fi	No
DHCP server	Yes
Number of VLANs	256
VPN tunnels quantity	12
WAN connection	Ethernet (RJ-45)
Connectivity technology	Wired
Ethernet LAN (RJ-45) ports	9
Ethernet DMZ ports quantity	1
Routing protocols	RIP-1, RIP-2
Supported network protocols	TCP/IP, UDP, ICMP, PPPoE
VPN support	IPsec (ESP), IKE, PKI, HTTPS
Security algorithms	128-bit AES, 192-bit AES, 256-bit AES, 3DES, DES, MD5, SHA-1
Internal memory	128 MB
Flash memory	32 MB
Storage media type	Flash
Processor frequency	300 MHz
Storage temperature (T-T)	-20 - 70 °C
Operating temperature (T-T)	0 - 45 °C
Cables included	LAN (RJ-45)

Weight and Dimensions

Weight	590 g
Dimensions (WxDxH)	190 x 125 x 35 mm