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Troubleshooting and Diagnostics 49

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Table of Contents5
Using this Documentation13
Product Documentation Library13
Feedback13
About the Oracle Server X8-2L15
Product Description15
Front and Back Panel Components16
Front Panel Components17
Back Panel Components and Cable Connections18
About System Components19
Illustrated Parts Breakdown20
Customer-Replaceable Units21
Field-Replaceable Units22
Troubleshooting and Diagnostics25
Troubleshooting Server Component Hardware Faults25
Troubleshooting Server Hardware Faults25
Troubleshooting and Diagnostic Information29
Troubleshooting Using the Server Front and Back Panel Status Indicators30
Troubleshooting System Cooling Issues35
Troubleshooting Power Issues37
Managing Server Hardware Faults through the Oracle ILOM Fault Management Shell38
Troubleshooting with Diagnostic Tools38
Diagnostic Tools38
Diagnostic Tool Documentation40
Attaching Devices to the Server40
Attach Devices to the Server40
Back Panel Connector Locations41
Configuring Serial Port Sharing42
Server Operating System Names for the Nvme Storage Drives44
Ethernet Device Naming45
MAC Address Mapping to Ethernet Ports45
Back Panel Pinhole Switches46
Getting Help47
Contacting Support47
Locating the Chassis Serial Number48
Auto Service Requests48
Preparing for Service51
Safety Precautions51
Safety Symbols52
Electrostatic Discharge Safety52
FRU Key Identity Properties (KIP) Automated Update53
Required Tools54
Preparing the Server for Component Replacement54
Powering down the Server55
Disconnect Cables from the Server61
Extend the Server to the Maintenance Position62
Remove the Server from the Rack64
Take Antistatic Measures65
Remove the Server Top Cover65
Servicing Storage Drives (CRU)69
Storage Drives Hot-Plug Conditions69
Storage Drive Failure and RAID70
Storage Drive Locations and Numbering70
Removing and Replacing a Storage Drive71
Remove a Storage Drive72
Install a Storage Drive74
Removing and Replacing an Nvme Storage Drive Using Oracle Solaris76
Unmount an Nvme Storage Drive76
Remove an Nvme Storage Drive77
Verify Removal of an Nvme Storage Drive77
Install an Nvme Storage Drive77
Power on an Nvme Storage Drive and Attach a Device Driver78
Removing and Replacing an Nvme Storage Drive Using Oracle Linux79
Unmount an Nvme Storage Drive79
Remove an Nvme Storage Drive81
Verify Removal of an Nvme Storage Drive81
Install an Nvme Storage Drive82
Power on an Nvme Storage Drive and Attach a Device Driver82
Verify Operation of an Nvme Storage Drive82
Removing and Replacing an Nvme Storage Drive Using Microsoft Windows83
Server83
Remove an Nvme Storage Drive83
Install an Nvme Storage Drive84
Servicing Fan Modules (CRU)85
Remove a Fan Module85
Install a Fan Module87
Remove the Fan Tray89
Install the Fan Tray90
Servicing Power Supplies (CRU)93
Power Supply Overview93
Remove a Power Supply94
Install a Power Supply96
Servicing the Internal M.2 Flash Ssds (CRU)99
Remove a Flash Riser Board99
Install a Flash Riser Board101
Identify and Remove an M.2 Flash SSD103
Install an M.2 Flash SSD105
Servicing an Internal USB Flash Drive (CRU)109
Remove an Internal USB Flash Drive109
Install an Internal USB Flash Drive110
Servicing the Air Baffle (CRU)113
Remove the Air Baffle113
Install the Air Baffle115
Servicing the Dimms (CRU)119
DIMM and Processor Physical Layout120
DIMM Population Scenarios121
DIMM Population Rules122
Populating Dimms for Optimal System Performance123
Populating Dimms in Single-Processor Systems for Optimal System Performance123
Populating Dimms in Dual-Processor Systems for Optimal System Performance125
DIMM Operating Speeds126
DIMM Rank Classification Labels126
Dimms127
Using the Server Fault Remind Button127
Identify and Remove a DIMM128
Install a DIMM130
Servicing Pcie Cards (CRU)133
Pcie Slot Locations134
Remove a Pcie Card135
Install a Pcie Card137
Servicing the Battery (CRU)141
Remove the Battery141
Install the Battery143
Servicing Processors (FRU)145
Identify and Remove a Processor146
Install a Processor152
Servicing the Disk Backplane (FRU)159
Remove the Disk Backplane159
Install the Disk Backplane164
Servicing the Front LED Indicator Module (FRU)167
Remove the Front LED Indicator Module167
Install the Front LED Indicator Module171
Servicing the Temperature Sensor (FRU)175
Remove the Temperature Sensor175
Install the Temperature Sensor178
Servicing the Internal HBA Card (FRU) and HBA Super Capacitor (CRU)181
Remove the Internal HBA Card and HBA Super Capacitor182
Install the Internal HBA Card and HBA Super Capacitor185
Servicing SAS Cables (FRU)189
Remove SAS Storage Drive Cables189
Install SAS Storage Drive Cables192
Servicing Nvme Cables (FRU)195
Remove Nvme Cables195
Install Nvme Cables198
Verify Nvme Cable Connections200
Servicing the Motherboard Assembly (FRU)203
Remove the Motherboard Assembly203
Install the Motherboard Assembly212
Returning the Server to Operation217
Server Filler Panel Requirements217
Remove and Install Filler Panels217
Install the Server Top Cover218
Remove Antistatic Measures219
Reinstall the Server into the Rack219
Return the Server to the Normal Rack Position220
Reconnect Power and Data Cables222
Power on the Server222
Identifying the Server Ports225
Gigabit Ethernet Port225
Network Management Port226
Serial Management Port227
USB Ports229
Setting up BIOS Configuration Parameters231
Manage the BIOS Configuration231
Accessing the BIOS Setup Utility231
BIOS Setup Utility Menus232
BIOS Key Mappings232
Access BIOS Setup Utility Menus233
Navigate BIOS Setup Utility Menus234
Using UEFI BIOS236
Configuration Utilities for Add-In Cards236
Configure and Manage BIOS Using Oracle ILOM236
UEFI Secure Boot237
Trusted Execution Technology237
Common BIOS Setup Utility Tasks237
Verify BIOS Factory Default Settings238
Select a Temporary Boot Device239
Configure TPM Support240
Configure UEFI Driver Settings242
Configure I/O Resource Allocation245
Configure UEFI Secure Boot248
Configure Trusted Execution Technology257
Exit BIOS Setup Utility259
BIOS Setup Utility Menu Options261
BIOS Main Menu Selections261
BIOS Advanced Menu Selections266
BIOS Advanced Menu Serial Port Console Redirection Options266
BIOS Advanced Menu Network Stack Options268
BIOS Advanced Menu Nvme Configuration Options269
BIOS Advanced Menu Primary Video Selection Options269
BIOS Advanced Menu Trusted Computing 2.0 Options269
BIOS Advanced Menu Disk Freeze Lock Settings Options270
BIOS Advanced Menu PCH SATA Configuration Options271
BIOS Advanced Menu Processor Configuration Options272
BIOS Advanced Menu Memory Configuration Option273
BIOS Advanced Menu CPU Power Management Configuration Options274
BIOS Advanced Menu USB Ports Options275
BIOS Advanced Menu Error Injection Settings Options276
BIOS Advanced Menu T1S Auth Configuration Options276
BIOS Advanced Menu RAM Disk Configuration Options276
BIOS Advanced Menu Iscsi Configuration Options277
BIOS Advanced Menu Intel Virtual RAID on CPU Options279
BIOS Advanced Menu Gigabit Network Connection Options279
BIOS Advanced Menu Driver Health Options280
BIOS IO Menu Selections281
BIOS IO Menu PCI Subsystem Settings Options282
BIOS IO Menu IO Virtualization Options283
BIOS IO Menu IOAT Configuration Options283
BIOS IO Menu PCIE Hardware Slot Configuration Options284
BIOS IO Menu Internal Devices Options284
BIOS IO Menu Add-In Cards Options285
BIOS Boot Menu Selections285
BIOS Exit Menu Selections287
Monitoring Components and Identifying SNMP Messages289
Monitoring Component Health and Faults Using Oracle ILOM289
Monitoring System Components290
System Chassis Components291
Cooling Unit Components293
Disk Backplane Components294
Memory Device Components295
Power Unit Components295
Processor Components297
System Motherboard Components297
System Firmware Components299
Hard Disk Drive Components299
Identifying SNMP Trap Messages300
Environmental Events301
Hard Disk Drive Events302
Power Events303
Fan Events308
Memory Events309
Entity Presence Events310
Index313

Oracle X8-2L - Page 49

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