Chapter 2
Pipeline Hardware, Installation & Setup
20
March, 2009
Register Your Pipeline
When the Pipeline is operational and you can connect via Pipeline Direct, register the Pipeline – display
the About panel and click the Register button. Follow the steps on the Web page to complete registration.
If the computer you’re using is on a LAN without Internet access, use a computer that has Internet access
and go to dynamic.telestream.net/pipeline-register/register.asp to register your Pipeline. You should
register your Pipeline to ensure ongoing warranty service and customer service, per the terms of service.
Note
In the unlikely event that you can’t connect, try these steps:
Make sure the Pipeline is connected to a switch on your LAN and powered on, and the
Power LED on the front is lit.
Ping the Pipeline using the IP address. If you can’t ping it, there may be an IP address
conflict, causing Pipeline to use a secondary address. Unplug the Pipeline and connect
the Pipeline directly to a computer via an Ethernet cable, plug it in and ping it again.
If you’re connected directly to a computer, but can’t ping it, you may be using a standard
Ethernet cable, but due to computer limitations, you need to use a cross-over cable.
If you can ping the Pipeline but still can’t connect, you may have a firewall blocking the
connection.
See Appendix A, TroubleShooting, for assistance.
To Next Page
Loading...