13
9850067 R01 - 2020-2021 GENERAL / GENERAL XP Service Manual
© Copyright Polaris Inc.
13.43
RIDE COMMAND TROUBLESHOOTING
Problem: Black Screen / Will Not Power On
STEP ACTION YES NO
1
Power cycle by switching ignition on and off with main power switch.
Did you find and repair the condition?
Go to Step 8 Go to Step 2
2
Check the 5amp fuse labeled INST in the main fuse box.
Refer to Fuse Box page .
Is the fuse blown?
Go to Step 9 Go to Step 3
3
Reinstall INST fuse and test screen for proper operation.
Did you find and repair the condition?
Go to Step 8 Go to Step 4
4
1. Turn ignition on
2. Check for battery voltage on pin 16 (Ground), 31 (Switched Power)
and 32 (Battery Power) of display connector.
Is there Battery Voltage at all pins?
Go to Step 8 Go to Step 5
5
Refer to the wiring schematic and check circuits without voltage for
continuity and proper operation.
Did you find any problems in the circuit?
Go to Step 7
Go to Step 1
and repeat
diagnosis
6
Replace display with known good display.
Did you find and repair the condition?
Go to Step 8
Go to Step 1
and repeat
diagnosis
7
Repair, replace and check all affected power/ground circuits.
Check for battery voltage at pin 16, 31 and 32.
Is there battery voltage at pin 16, 31 and 32?
Go to Step 8
Go to Step 1
and repeat
diagnosis
8
Update display with newest software available.
Refer to Update Software / Maps page for instructions on how to
update/reflash software.
Is display working properly?
Confirm
display
operation and
continue use.
Go to Step 6
9
1. Test circuit for continuity and/or shorts in wiring.
2. Fix any shorts in the wiring and reinstall new fuse.
Did you find and repair the condition?
Go to Step 8 Go to Step 4
FACTORY-INSTALLED OPTIONS
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