Fault Correction
QL-30/60 User Guide 55
No label found There are labels missing on
the label material
Press Repeat repeatedly
until printer recognizes the
next label on the material.
The label format as set in
the software does not
correspond with the real
label format
Cancel current print job.
Change the label format set
in the software.
Restart print job.
Printer is loaded with
continuous paper, but the
software is set on labels
Cancel current print job.
Change the label format set
in the software.
Restart the print job.
No label size The size of the label is not
defined in the programming.
Check programming.
Out of paper Out of label roll Load labels.
Error in the paper feed Check paper feed.
Out of ribbon Out of transfer ribbon Insert new transfer ribbon.
Transfer ribbon melted
during printing
Cancel current print job.
Change the heat level via
software.
Clean the printhead. See
“Cleaning the Printhead” on
page 51.
Load transfer ribbon.
Restart print job.
The printer is loaded with
thermal labels, but the
software is set to transfer
printing
Cancel current print job.
Set software to direct
thermal printing.
Restart print job.
Pinch roller open Pinch roller at the rewind
guide roller is not locked in
peel-off mode
Swing the pinch roller
against the rewind assist
roller.
Printhead open Printhead not locked Lock printhead.
Table 11: Error Messages and Fault Correction (Continued)
Error message Cause Remedy
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